Job Description

The Hotel Folk have a fantastic opportunity for an enthusiastic

Receptionist

to join their friendly team at

The White Lion, Aldeburgh.

On occasion we may need you to help out with our Housekeeping and Food & Beverage teams but full training will be provided.

We work on a rota basis and some weekend work will be required within this.

We may national minimum wage based on your age.

Benefits of working as a Receptionist with The Hotel Folk:

A share of the tips

Free Golf at our Thorpeness Golf Club

28 days annual leave

50% off food in all our hotel restaurants

B&B in any of our hotels from 50 per r9oom per night

50% off treatments & products at our Weavers' House Spa

Hospitality Action - Employee Assistance Programme

Company pension scheme

Training & Developments Opportunities

Key Tasks required from our new Receptionist:

To provide outstanding customer service at all times to each and every guest.

To support with general administration tasks and restaurant bookings for the hotel.

To Respond to guest and customer requests courteously and efficiently at all times.

Good Telephone Manner, answering any enquires and taking bookings

To be aware of all arrivals/departures, functions, special events and special requests.

About The Hotel Folk:

The Hotel Folk is a group of luxury hotels and businesses located across the beautiful county of Suffolk. Founded in 1996, we have grown to comprise six unique and individual hotels, a Country Club, and luxurious Spa. Whilst all our properties are charmingly individual with their own unique personality, the thing they all have in common is the people; a community of Folk obsessed with looking after our guests and delivering a blow-your-socks-off hospitality experience.

You must have the Right to Work in the UK without sponsorship to be considered for this role.

Job Types: Full-time, Permanent

Pay: Up to 12.21 per hour

Benefits:

Discounted or free food Free parking
Ability to commute/relocate:

Aldeburgh IP15 5BJ: reliably commute or plan to relocate before starting work (required)
Experience:

Customer service: 1 year (required) Hotel Receptionist: 1 year (required)
Work authorisation:

United Kingdom (required)
Work Location: In person