Job Description

Receptionist

Part Time - 20 hours per week Including Weekends

Are you a friendly and organised individual with a passion for excellent customer service? We're looking for a

Holiday Park Receptionist

to join our team on a

permanent basis.

This is a very hands on role and as such you will need to be proactive, highly motivated, organised and have good communication skills. You will be working as part of a team in a fast paced environment. Full training will be provided where necessary.

As a Holiday Park Receptionist, you'll be the first point of contact for our guests, ensuring they receive a warm welcome and exceptional service throughout their stay. Your duties will include:

Handling guest check-ins and check-outs efficiently Managing bookings and enquiries via phone, email, and in person Providing information about the park's facilities and local attractions Assisting with administrative tasks and maintaining accurate records Handling payments and processing transactions Addressing guest queries and resolving any issues promptly Overseeing the on-site shop, including serving customers and restocking shelves

What We're Looking For:

- Excellent communication and customer service skills
- A professional and welcoming manner
- Good organisational skills and attention to detail
- Ability to multitask in a busy environment
- Basic IT skills
- A flexible approach to working hours, including weekends (mainly Sundays) and weekdays.
- Ability to manage stock and keep the shop well-presented

What We Offer:

- A friendly and supportive working environment

- Opportunity to work in a beautiful holiday park setting

- Staff discounts at Woodthorpe Leisure Park, Woodys Restaurant and Bar and British Garden Centres.

To apply:

Please send your CV

Amy Hennessy Marketing and Operations Manager

Woodthorpe Leisure Park Ltd

ahennessy@britishgardencentres.com

Applications close - Friday 3rd October 2025

Job Types: Part-time, Permanent

Benefits:

Employee discount On-site parking
Experience:

Driving: 2 years (preferred)
Licence/Certification:

Driving Licence (required)
Work authorisation:

United Kingdom (required)
Work Location: In person