Job Description

Position Responsibilities

IPS is hiring! We are looking for a talented Receptionist & Administrative Assistant to join our EMEA Administrative/Clerical team based at our EMEA headquarters located in Birmingham, UK.

The Receptionist & Administrative Assistant will handle telephone answering duties for incoming and interoffice calls in a courteous and professional manner. Greets and directs visitors entering and leaving the office and support with general administration duties where needed.

Job Duties and Responsibilities

• Proficiently handles phone system; answering calls in a courteous manner, forwarding calls to the appropriate party, providing customer service when needed, taking messages when necessary.
• Greets visitors and directs them to the appropriate party, promptly notifies IPS employees of visitors calling, courteously handles solicitors and vendors, provides customer service to visitors.
• Receives mail and distributes mail, including prompt notification to employee of FedEx and UPS packages.
• Maintains a log of visitor activity.
• Inventories and orders office supplies, and rectifies bills for same.
• Maintains UPS supplies.
• Supports the business unit and/or departments with intermittent typing, mailings, copying, filing and/or other clerical work as assigned.
• Support the IPS administration team where directed by the office manager.
• Special projects as assigned.

Qualifications & Requirements

• Previous customer service experience is a plus.
• Must be able to provide exceptional customer service to customers over the phone and on-site.
• Previous multi-line phone experience.
• Ability to manage several calls at one time in a professional and courteous manner.
• Proven track record of arriving on time; good attendance required.
• Experience with Microsoft Office; Word, Excel, PowerPoint and Outlook Express.
• A sense of fiscal responsibility.

Company Overview

About Us

IPS-Integrated Project Services is a global leader in developing innovative and cost effective solutions for the engineering, construction, commissioning and qualification of complex pharmaceutical and biotech research and manufacturing facilities. With technical expertise spanning R&D to pilot-scale to large-scale production, our team specializes in the technology, trends and regulatory environment to successfully deliver capital projects and improve operations. For over thirty years, we have applied unique LEAN methodologies throughout the project life cycle, continually finding ways to do things better and more efficiently, delivering higher quality and controlling costs. Headquartered in Blue Bell, PA, IPS is a multi-national company with 3000+ professionals worldwide and offices in California, Indiana, Kansas, Massachusetts, New Jersey, North Carolina, Pennsylvania, Brazil, Canada, China, Germany, Ireland, Singapore, Switzerland, UK and four locations in India. Visit our website at .

All qualified applicants will receive consideration for employment at IPS without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. IPS is proud to be an affirmative action and equal opportunity employer.

Attention Search Firms / Third Party Recruiters: IPS is not seeking assistance or accepting unsolicited resumes from search firms for employment opportunities with IPS. Regardless of past practice, all resumes submitted by search firms to any employee at IPS via-email, the Internet or directly to hiring managers at IPS in any form without a valid written search agreement in place for a specific position will be deemed the sole property of IPS, and no fee will be paid in the event a candidate is hired by IPS as a result of the referral or through other means.

Integrated Project Services