Job Description

Company Overview:

Due to the growth and demand for our services, Brackenwood is looking for a Receptionist to join our family-run business. We are proud to be one of the leading installers of high-quality replacement windows, doors, and conservatories. As we continue to expand, we seek a highly motivated, organized, and friendly receptionist to be the first point of contact for our clients and visitors.

Job Overview:

The Receptionist will play a vital role in ensuring that Brackenwood continues to offer exceptional customer service. The ideal candidate will have outstanding communication skills, a positive attitude, and a strong attention to detail. This is a fast-paced position that requires the ability to multitask, handle a variety of administrative tasks, and maintain a professional and welcoming reception area.

Key Responsibilities:

Greet and welcome visitors with a positive, professional attitude, ensuring they feel valued. Direct visitors to the appropriate person or office, providing clear instructions. Answer incoming calls, transfer them to the appropriate personnel, and take accurate messages. Maintain an organized, clean, and welcoming reception area at all times. Manage incoming and outgoing mail, packages, and deliveries, ensuring they are handled promptly. Provide accurate information and assistance to clients and visitors via phone, email, or in person. Assist with basic administrative tasks, including data entry, document preparation, and filing. Manage office supplies and inventory, ensuring stock levels are maintained and replenished as needed. Assist the team with ad-hoc tasks and projects, contributing to the overall smooth operation of the office.

Key Requirements:

Previous experience in a receptionist or customer service role is preferred. Excellent verbal and written communication skills. Strong interpersonal skills, with the ability to engage with diverse individuals professionally. A strong customer service orientation, always striving to exceed expectations. Exceptional organizational skills and attention to detail, with the ability to handle multiple tasks. Ability to multitask, prioritize work, and manage time effectively. A friendly, approachable, and positive demeanour that aligns with the values of Brackenwood.

Why Join Brackenwood?

At Brackenwood, we are a close-knit, family-run business that values the contribution of each employee. We offer a supportive work environment where you will play an integral part in delivering top-tier customer service to our clients.

How to Apply:

If you are an enthusiastic, organized individual with a passion for providing excellent service, we would love to hear from you. Apply now to join our team!

Previous applicants need not apply.

Job Type: Full-time

Pay: 27,000.00-28,500.00 per year

Benefits:

Company pension Free parking On-site parking
Work Location: In person

Reference ID: Receptionist0925