Job Description

Do you want to develop your career in the beauty industry while using your strong admin skills to keep a busy clinic running smoothly?

If you're motivated, ambitious, and have a friendly personality with a real passion for organisation, this role could be the perfect fit.

We're looking for someone who is equally comfortable welcoming clients as they are managing a diary, a Receptionist & Beauty Therapist who takes pride in being thorough, professional, and delivering the best possible client experience.

About the Role

This is a varied position that combines client-facing beauty therapy with a strong emphasis on reception and administration. You'll be:

The first point of contact for clients -- warm, professional, and approachable. Managing bookings, confirmations, and reschedules with care and accuracy. Handling WhatsApp, email, and social media enquiries with clear, professional communication. Supporting our specialists with medical forms, treatment notes, and diary organisation. Carrying out selected treatments (training provided if needed). Assisting with tasks such as client emails, social posts, and appointment updates. Working one evening per week (until around 8pm) and some Saturdays.
What We're Looking For

Minimum requirement: NVQ Level 2 or 3 in Beauty Therapy (essential). Please do not apply if you do not hold this qualification. Strong written English, grammar, and punctuation, clear communication and attention to detail are vital in this role. A motivated, friendly personality with a genuine passion for client care. Someone who enjoys admin, thrives on organisation, and takes pride in their work. Confident using WhatsApp, email, booking systems, and social media.
Applications that do not meet the above minimum requirements will not be considered.

Shortlisted applicants will also complete a short written task to demonstrate attention to detail.

How to Apply

Please send your CV along with a covering letter to:

lauren@thenorwichfaceandbodyclinic.co.uk

In your cover letter, please include:

Why does this role excites you Your top 3 strengths How you stay organised and manage multiple tasks A little about yourself outside of work
This role is ideal for a qualified Beauty Therapist who is organised, professional, and client-focused. If that sounds like you, we'd love to hear from you. Wage and bonus set on experience.

Job Type: Permanent

Pay: From 12.50 per hour

Expected hours: 28 - 38 per week

Work Location: In person