Receptionist

Blackpool, ENG, GB, United Kingdom

Job Description

AG Hotels?Group is seeking an experienced and confident receptionist to join our

Bluewaters Hotel

in Blackpool. The ideal receptionist should be friendly and hospitable. We are looking for someone who puts our people at the heart of everything we do, is passionate for customer service and hospitality.

Job Responsibilities



1. Greet guests as they arrive, ensuring smooth check in and check out

2. Manage room reservations and ensure that all guest information is accurate and up-to-date

3. Process guest payments and ensure that all financial transactions are accurate and secure

4. Respond to guest inquiries and requests for assistance in person and over phone

5. Report any health and safety issues/ maintenance issues to the relevant department

6. Collaborate with other departments within the hotel to ensure that all guest needs are met and exceeded

7. Assisting in F&B and Housekeeping department as per business requirements

Pre-Requisites



1. Should have a background in Front office Hospitality

2. Should be willing to multitask

3. Passion for the Hotel industry

4. Familiarity with hotel property management systems (PMS) preferably Rezlynx

5. Proficiency in Microsoft Office and basic computer skills

6. Professional appearance and demeanor

The shift timings will be 8am-4 pm or 2pm-10pm.Candidate should be flexible for working weekend shifts and ideally located within 5-8 miles from the hotel



Job Type: Part-time

Pay: 12.21 per hour

Expected hours: 24 - 30 per week

Schedule:

Day shift Holidays Monday to Friday Weekend availability
Application question(s):

Are you willing to work on weekend or bank holidays?
Experience:

Front desk: 2 years (required)
Work Location: In person

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Job Detail

  • Job Id
    JD3195858
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Contract
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Blackpool, ENG, GB, United Kingdom
  • Education
    Not mentioned