Job Description

Job Ref:

CAL1263

Branch:

Caledonian Tower Hotel

Location:

Caledonian Tower Hotel, Blackpool

Salary/Benefits:

Competitive Salary

Contract type:

Flexi-Part Time

Hours:

Part Time

Hours per week:

24

Posted date:

09/09/2025

Closing date:

11/10/2025

Front Office Assistant/ Receptionist

Caledonian is looking for exceptional individuals aspiring to excel in the hospitality industry operating all year-round.

Key Job Responsibilities

Be responsible with day's business, including arrivals, departures, special request Check in/out guests Answering all calls Communicate hotel services to guests Positively contribute to the smooth running of the front office department during your shift Handle all guest enquiries and concerns in a professional manner Maximise revenue through upselling and room sales

About you

Have excellent customer service skills. Demonstrate a can-do attitude. Demonstrate self-motivation and ability to work in a fast-paced work environment. Have excellent communication skills with a collaborative approach to colleagues and customers. Ability to work in a team. Ability to work a flexible shift pattern.

Benefits

Significant employee discounts on companies own holiday products. Company pension Free staff parking - hotel specific

About us

The hotel is part of the Caledonian Hotel Collection. You would be joining a business which excels in provision of holidays and short breaks, one of the leading holiday companies in the UK.



At Caledonian we recognise that the success of our business depends on our people and delivering a quality product. We understand that developing and supporting our people to deliver this quality is important and key to our success.



We believe in involving our people in decision-making and product improvement, we encourage all our team members to raise any suggestions or ideas to help us achieve our goals.



Your enthusiasm, contribution and commitment will be highly valued when you become a part of the wider Caledonian team.

Diversity Inclusion

We actively promote a culture of diversity and inclusion, fostering an environment where every individual's unique perspective and talent is valued and respected.



Located right in the beating heart of the Blackpool illuminations, just off the North Promenade a short walk from the town's main attractions. The hotel offers comfortable 67 bedrooms, entertainment every night and inclusive drinks packages.