Job Description

Location: Bolton, BL5 1EE

Hours of work: 40

Contract Type: Permanent

We are looking for a Receptionist to be responsible the Front of House reception desk at the client site, ensuring all visitors and colleagues are greeted professionally and politely.


This is a stable role with access to excellent on-site facilities, including a heavily subsidised restaurant.

The role requires a strong focus on customer service, ensuring that everyone attending the desk has a positive experience, while also adhering to and enforcing the client's security procedures.


The Receptionist will be accountable for the quality of service provided, representing both ISS and the client to the highest standards.


This role is a great opportunity for someone who enjoys working in a professional front-of-house environment and takes pride in delivering a first-class service.

Key Responsibilities

Provide a professional and welcoming first point of contact for callers and visitors Answer calls, resolve queries, take messages, and follow up as required Sign visitors in and out of the building Issue passes and work authorisations to contractors

Professional and Personal Competencies/Qualifications

Previous reception experience Strong communication skills Proficient in Microsoft Word and Excel Excellent customer service skills

The Company

ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.


Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it's hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.


We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace


ISS is proud to be a diverse and inclusive employer.


ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.


We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government's Disability Confident scheme.


Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.


If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com


If you are interested in learning about other opportunities at ISS, please join our Talent community by clicking on the following link: TalentPlace


To find out more about what we do - https://www.uk.issworld.com/


Work Location: In person