Job Description

The post holder will provide a comprehensive clerical and reception administrative service, demonstrating a courteous, professional, and sensitive approach at all times prioritising their time, and demonstrate a high degree of flexibility and will;
o Maintain records both manually and on computerised systems.o Handling sensitive and confidential information, i.e. patient /staffing information, or service data etc.o Provide a clerical and word processing service associated with correspondence, reports, and other similar documentation as directed by the Manager.
Additional support may be required in periods of sickness.
Main duties of the job
CommunicationoEnsure effective communication and good working relationships with a wide range of staff at all levels of the organisation, including the Executive Directors, Senior Managers, officers and external partners/stakeholders, to ensure that processes and systems are in place for all areas of responsibility.Planning and DesignoArrange meetings or appointments, typing/distributing minutes as directed by the Manager.Management, Training & LeadershipoMaintain and improve own knowledge, learning and ability to excel in the role setting an example for others.oAt all times the post holder will act in a professional, respectful, compassionate, and confidential way.
Finance and BudgetoResponsible for monitoring and maintenance of office equipment within department, ensuring it remains in working order.
Improvement, Monitoring, Policy/Service DevelopmentoSolve delegated problems logically and make decisions appropriate to the level of the post.
Digital and InformationoMaintain records both manually and on computerised systems handling sensitive and confidential information, i.e. staff/patient information or service data.oWork competently with the organisations IT systems and keeping up to date with the latest software and technological developments.
Research Development. Evaluation & AuditoAssist with audits as requested
About us
We believe staff are our best asset and wewant you to be happy and confident about starting your career here in Swansea Bay University Health Board.
As one of the biggest healthcare groups in the UK we can offer a wealth of professional training and development opportunities in an innovative, forward-thinking organisation.
You might be a nurse ordoctor, maybe you specialise in a health science/therapy or can offer skills in one of our support services - wehave a job for you.
There are also apprenticeships, work placementsand volunteering roles available.
We are an inclusive employer and welcome applications from everyone whatever their sex; religion or belief; race; age; sexual orientation; gender identity or, whether they are pregnant or have recently been on maternity leave, married or are in a civil partnership; or, whether they are disabled.
Our values - Caring For Each Other, Working Together and Always Improving, show thatour commitment to equality is at the heart of everything we do.
If you want excellent career and training opportunities while living on the doorstep of some of Europe's most spectacular scenery,with all the benefits of a thriving and cosmopolitan city - look no further.
Details
Date posted
23 May 2025
Pay scheme
Agenda for change
Band
Band 2
Salary
xc2xa323,970 a year per annum pro rata
Contract
Permanent
Working pattern
Part-time
Reference number
130-AC079-0525
Job locations
Taith Newydd
Tondu Road
Bridgend
CF31 4LN
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply. Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Person Specification
Qualifications
Essential

• 5 GCSEs or equivalent, Grade C or above.
• Level 2 or equivalent demonstrable experience/knowledge in Business Administration or similar
• RSA II or equivalent demonstrable experience.
• Proof of appropriate CPD.

• ECDL or equivalent experience and or qualifications.

• Experience of working in an administrative/office environment.

• Can demonstrate SBU values
• Excellent verbal and written communication skills.
• Ability to work to meet deadlines.
• Ability to prioritise.
• Ability to use Microsoft Office e.g. word/excel and virtual platforms e.g. Teams etc

• Welsh Speaker (Level 1)

• 5 GCSEs or equivalent, Grade C or above.
• Level 2 or equivalent demonstrable experience/knowledge in Business Administration or similar
• RSA II or equivalent demonstrable experience.
• Proof of appropriate CPD.

• ECDL or equivalent experience and or qualifications.

• Experience of working in an administrative/office environment.

• Can demonstrate SBU values
• Excellent verbal and written communication skills.
• Ability to work to meet deadlines.
• Ability to prioritise.
• Ability to use Microsoft Office e.g. word/excel and virtual platforms e.g. Teams etc

• Welsh Speaker (Level 1)