Job Description

You're more likely to love your work if what you do matters, at

WellBN

it does.

We are looking for a

Receptionist

to join our

GP Practice

and work as a part of a team manage our front desk and be the first point of contact for our

Patients

.

Pay:

12.60ph

Contract type:

Permanent; Part-time or Full-Time: 20 to 40 hpw

Location: We currently operate from 3 sites: Brunswick and Burwash and Benfield. You will be mainly based at the Benfield and Burwash practice.

Working hours: between 8am and 6.30pm, Monday to Friday

About the role:

As a Receptionist, you will be joining a highly skilled and friendly Reception team and work closely with our Triage team to provide the highest standard of patient care possible.

We are looking for well organised individual with can do attitude, strong communication and customer service skills to provide a service to our patients in line with our practice ethos.

Previous customer facing, admin and/or primary care experience is welcome but on-the-job training will be provided to increase skills for the right candidate.

What we would like you to do:

Welcoming patients and directing them to the practitioner they're visiting

Scheduling visits

Answering and making phone calls on behalf of the practice employees

Being the first point of contact for all email enquiries

Maintaining the reception area

Keeping patients and practice records up to date

Performing various admin tasks

What we offer:

A chance to join a company that values its employees and has its heart in the right place

A community-driven, diverse, inclusive and dynamic work culture

Regular socials and company wide events

Market rate of pay at 12.60ph

Permanent; Part-time or a Full-time contracts

Flexible working hours: between 8am and 6.30pm, Monday to Friday

25 days of Holiday + 8 Bank Holidays

Learning and development opportunities

NHS and/or Nest pension

Employee assistance programme

Free parking

About us:

We are a diverse and innovative practice, newly formed following the merger of 3 healthcare centres in Brighton and Hove and the surrounding area.

This partnership has allowed our teams to make share space, resources, knowledge and facilities, and offer more services.

Our practice is committed to 'opening doors' for those who have previously found it difficult to access primary care services, with a particular focus on disadvantaged populations. We run specialist hormone clinics covering all aspects of women's and trans health, working closely with local groups. We also run outreach clinics for refugees.

We have a vibrant and diverse team of over 100 colleagues. From healthcare assistants, pharmacy and reception teams to GPs and partners, we work

Together - Putting people, community and creativity at the heart of healthcare.

We take pride in our work and believe we make a difference to patients and practices.

If you'd like to join a team that's as driven as they are kind, focused on a shared mission and values, we'd love to hear from you.

Apply now to embark on a rewarding career journey with us!

At WellBN we take equal opportunities seriously. We welcome people of all backgrounds, gender identities, races, religions, national origins, sexual orientations, ability levels and ages.

If you need adjustments at any stage of the recruitment process, just let us know and we'll do our best to help.

Job Types: Full-time, Permanent

Pay: 12.60 per hour

Expected hours: 20 - 40 per week

Benefits:

Additional leave Casual dress Company events Company pension Free parking Health & wellbeing programme Sick pay
Schedule:

Day shift Flexitime Monday to Friday No weekends
Work Location: In person

Application deadline: 10/07/2025
Reference ID: Reception Team