Job Description

Receptionist - Bushey & Elstree | Titans Football Academy

The Titans FA is a World Class Football Academy providing professional football coaching to children of all levels. We currently have more than 2000 students aged 4 - 16 years attending coaching sessions each week in our 24 development centres.

As a business we have devised an effective approach to our Football coaching that's positive, personal, professional and inclusive and we deliver outstanding, innovative and impactful coaching and mindset courses that add value.

We are constantly striving to encourage our employees in their daily work as well as offering flexible solutions to encourage a healthy work life balance that creates an empowering workplace for everyone who works in our great team.

In the last two years alone, we have tripled the size of our academy's in the UK and have big plans to continue our growth and success. As a result of this we are looking for a proactive part time Receptionist employee to join us.

We are looking for a part time Receptionist / Front of Desk employee to join our amazing, energetic team.

The candidate ideally should be able to work all of the following days:

Wednesday Evenings in Elstree and Saturday Mornings in Bushey

The role is a self employed role.

The successful candidate will be responsible for being the first point of contact for the relevant centres: welcoming all guests in a friendly manor and registering all guests as they come in to the centre for the training sessions.

The ideal candidate should ideally have some experience working on a reception desk but this is not essential. The candidate must be polite, self sufficient, welcoming and be able to take initiative. You will be an integral part of the team, being the face of Titans for many parents and kids.

As the Receptionist, you will have a number of key responsibilities as seen below.

Key Responsibilities

Registering guests on the way in and out - saying Hello and Goodbye Signing up new customers and managing the admin around this Providing and assisting with sample kits for kids to try on Keeping record of players on the day and passing this along to the relevant teams Liaising with coaches after the sessions Signing in those coming for trials Taking initiative in any situation Providing weekly figures in a document Providing first aid Removing distressed children from the sessions and helping to calm them down on the sidelines Making notes throughout the sessions Dealing with any parent questions or enquiries Making note of trialists not on the sheet or children not on the register or registered to the wrong session Acting in a professional and friendly way at all the time

Essential Experience, Skills and Competencies

Excellent customer service Excellent verbal and written communication skills Proactive, approachable, friendly and energetic Ability to balance demands and priorities Ability to complete tasks requiring a high degree of attention to detail Preferably likes and has an interest in sports

Days, Times, Salary

Part time, self employed contract

Start date ASAP

Benefits

Company events Free parking Bonus scheme

Work Location

Elstree / Bushey
Job Types: Part-time, Permanent

Pay: 13.50 per hour

Benefits:

Free parking On-site parking
Ability to commute/relocate:

Elstree WD6: reliably commute or plan to relocate before starting work (required)
Work Location: In person