Job Description

Job Advert

Are you a warm, welcoming, and organised individual who thrives in a people-focused environment?

Join

The Grange Centre

, a leading provider supporting people with learning disabilities to lead independent and fulfilling lives. We're looking for a friendly and efficient

Receptionist

(Bank Worker) to cover ad hoc shifts and be the first point of contact for all visitors, staff, and volunteers.



Shifts available could be ad hoc lunch break cover (1 hour shifts) and full day (within the hours of 9am - 5pm) shifts covering sickness and holidays for our Reception team.


Our reception is only open Monday to Friday.


This is a bank role, so no regular hours are guaranteed and you have the right to decline any shifts offered to you.


Pay Rate: 13 per hour plus holiday pay on top

About The Grange Centre

At The Grange Centre for People with Disabilities, we're more than a workplace - we're a community. You'll be part of a team that's passionate about making a difference and supporting people to lead independent and fulfilling lives. We offer a supportive environment, opportunities for development, and the chance to be part of something truly meaningful.


We are unique in Surrey as we offer accommodation, care support and a wide range of skills training and activities all on one beautiful 8 acre site in Bookham. Our services are most suited for people with mild to moderate disabilities.


We are a regulated care provider, a charity and a housing association and we provide three services - residential care for those with higher care needs, supported living for people working towards independence and skills and activities - a wide range of training, work experience and mini businesses.

What You'll Do

Provide a warm and professional welcome to everyone arriving at The Grange Centre. Manage incoming calls, emails, and deliveries with efficiency and care. Maintain accurate visitor records and ensure safety protocols are followed. Support departments with admin tasks like scanning, copying, and record keeping. Keep the reception area and kitchen tidy, stocked, and presentable. Act as lead fire marshal in the event of an emergency (training provided).

What We're Looking For

Experience in people facing, reception or administrative roles (desirable). Excellent communication and interpersonal skills. Strong organisational skills and attention to detail. Confident using computers and learning new systems. A calm, approachable, and proactive attitude. A commitment to our values:

Friendly, Open, Respectful, Caring, Enabling

.

What Colleagues Say

Don't just take our word for it, here's a snippet of what our team had to say in our October 2024 staff survey:

99.1%

of the team say they understand how the purpose and values of The Grange Centre relate to their job.

94.6%

say that The Grange Centre provides them with the training they need.


We have an open, no blame culture as emphasised by

92%

of the team saying that The Grange Centre provides an environment where they feel able to admit when they make a mistake.

92%

feel they are a valued member of The Grange Centre team.

90.3%

feel they can express their ideas and opinions.

94.7%

find their colleagues to be helpful and supportive.