Job Description

Job Overview

We are seeking a professional, warm, and highly organised Receptionist to join our Cobham clinic. You'll be the first point of contact for our patients and visitors, providing exceptional customer service while managing various administrative tasks. This role requires strong organisational skills, attention to detail, and the ability to multitask effectively in a fast-paced environment.

Key Responsibilities

Greet clients and visitors warmly, ensuring a positive first impression. Manage incoming phone calls, messages and emails with excellent phone etiquette, directing as necessary and answering rountine queries. Perform data entry tasks accurately and efficiently into our systems. Maintain an organised reception area, ensuring it is tidy and welcoming at all times. Handle clerical duties such as filing and scanning documents. Assist with scheduling appointments and managing calendars using Google Suite. Support the team with administrative tasks as required, including using Xero accounting software for basic financial entries. Communicate effectively with colleagues and clients to ensure smooth operations within the office. Encourage prompt payments and chase outstanding debts according to the practice policy Liaise with dental laboratories, supply companies and other organisations as required Open up and close down the non-clinical areas at the start and end of the day Compile day sheets Keep the non-clinical areas clean, tidy and stocked Deputise for the practice manager Organise stock supplies and control Uphold confidentiality and compliance with data protection and clinic policies Other duties as necessary for the efficient operation of the practice Undergo training as may be required to develop your skills and abilities Attend refresher and update training for medical emergencies and CPR

About You

Previous experience as a receptionist (medical, dental, or similar environment is preferred) Excellent verbal and written communication skills Professional, warm and empathetic manner Highly organised, with the ability to prioritise tasks effectively, punctual and reliable Competent in using office software and booking systems Strong organisational skills Excellent data entry skills with high attention to detail Ability to maintain confidentiality at all times Strong clerical skills and familiarity with general office procedures Able to stay calm and efficient in a busy front-desk environment
If you are enthusiastic about providing outstanding service while supporting our team in a dynamic environment, we encourage you to apply for this exciting opportunity.

Job Types: Part-time, Fixed term contract
Contract length: 6 months

Pay: 16,000.00-18,000.00 per year

Expected hours: 21 per week

Benefits:

Free parking On-site parking
Language:

English (preferred)
Work Location: In person