Job Description

ABOUT THE ROLE

M-Sport UK is a world-renowned motorsport organisation, best known for running the Ford World Rally Team and delivering high-performance engineering to customers across the globe. From rally stages to racetracks, we push the limits of innovation, performance, and teamwork.

We're now looking for a Receptionist to be the welcoming face of M-Sport UK at our headquarters in the heart of the Lake District. This is a fantastic opportunity for someone who enjoys working in dynamic environment and takes pride in delivering first-class customer service.

The role and responsibilities include:

Greet all visitors in a warm, professional, and courteous manner. Answer and direct incoming phone calls and inquiry emails. Manage meeting room bookings and visitor logs. Coordinate deliveries and post (incoming and outgoing). Provide administrative support to departments as required (e.g. filing, data entry, document prep). Ensure the reception area is clean, organised, and presentable at all times. Support the organisation of company events and hospitality when required. Manage on-site clothing stock, including team kit and staff uniform. Working with our Tour Guide to handle enquiries and take bookings for our factory tours. Maintaining, purchasing and auditing of stationary supplies and stock, as well as kitchen stock and utensils.

WHO WE'RE LOOKING FOR

We're looking for a self-motivated team player with a positive and enthusiastic attitude. The ideal candidate will be:

Friendly, professional, and approachable individual with excellent communication skills. Well-presented with a strong attention to detail. Organised and able to multitask effectively in a fast-paced environment. Confident using Microsoft Office (Word, Outlook, Excel). Polite and well-mannered with excellent telephone etiquette. Hardworking and willing to help colleagues and management when needed as there will be opportunity to take on further responsibilities as desired.

Preferred Experience:

Previous experience in a similar front-of-house, customer service or receptionist role is preferred.

WHY US

Operating a renowned global motorsport business with state-of-the-art facilities at home and winning performances around the globe, M-Sport UK provide the engineering expertise behind an award-winning range of competition cars and has become an industry leader with success across some of the industry's most acclaimed motorsport series.

The drive to deliver championship-winning performances is what excites and strengthens our workforce; and our dedicated business support team are at the core of everything we do - working closely to support our projects with outstanding results on the world stage.

We love what we do, and passion drives our success.

WHAT WE OFFER

Situated on the edge of the English Lake District National Park, M-Sport UK is unique in offering the fast-paced, high-octane, adrenaline-fuelled action expected from a career in International Motorsport mere minutes from the tranquillity of the Lakeland fells and all they have to offer in terms of recreation and wellbeing.

We also offer a range of employee benefits including: life assurance, a flexible working day, company contributed pension scheme, discounted gym membership, discount reward scheme, cycle to work scheme, company healthcare plan, long service awards, and an employee assistance programme. As well as a dedicated Work Culture Team with regular meetings, competitions and activities.

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Closing Date: Friday 24th October

Job Reference: ADMN250923

Job Type: Full-time

Benefits:

Company events Company pension Cycle to work scheme Employee discount Employee mentoring programme Flexitime Free parking Gym membership Health & wellbeing programme Life insurance On-site parking Private dental insurance Private medical insurance Sick pay
Work Location: In person