Job Description

Job Introduction

We are looking for a Receptionist to provide an efficient and effective front-line service for all visitors to County Hall in Morpeth.


You should have a good general education and sound working knowledge of the procedural and practical issues relating to customer services and experience of direct contact with the public.


A GNVQ Level 2 in Customer Care would be desirable but not essential.

For an informal discussion about the post please contact Angela Seccombe at angela.seccombe@northumberland.gov.uk

About the role

Fixed Term until 31/12/2025


16 hours per week


Working hours:


Monday 10-2


Tuesday 10-2


Wednesday 7:45-4:15

Why choose us?

We have some outstanding benefits and perks to offer you, including:

26 days annual leave plus public/bank holidays, rising to 31 days after 5 years of service (pro rata for part-time employees) Automatic enrolment into the Local Government Pension Scheme Flexi scheme (if applicable) - up to 2 days flexible leave available per month (pro rata for part-time employees)

To see all our excellent benefits and perks, please click here.


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Further information

Please note that this is a part time position.


For guidance on completing your application and for information about our Equality and Diversity principles, please see the attached guidance notes here.



We are proud to be an equal opportunities employer. We operate a guaranteed interview scheme for disabled applicants who meet the essential criteria. If you have a disability and would prefer to apply in a different format, please see the alternative methods below. This information will be treated as confidential and will only be used to check that you meet the essential requirements of the post.

Alternative application format:

British Sign Language: northumberlandcc-cs.signvideo.net


For those with speech difficulties or hearing loss: Text relay service dial 018001 01670 623930


Although we advertise on North East Jobs, and other websites, your application process will be directed to our Tribepad system. Please note that all communication regarding your application for this post will be sent to the email address that you have registered on Tribepad, including your invite to interview if you are shortlisted. Please check your emails regularly, including Spam/Junk, after the closing dates for notifications.