Job Description

Due to promotion this position has become available

Job Purpose:

Answering phone calls, letters, and emails and/or directing these communications to the correct department/staff person. Welcoming clients and visitors to the Sunderland office and dealing with their queries.

Receptionist Job Duties:

Taking and directing calls, through a switchboard (including all overflow calls from other offices)

Completing administrative tasks like electronic filing (Receiving, Forwarding & Attaching secure emails to correct files)

Responding to standard emails (Section 9's/IDPC requests etc)

Opening, scanning and distributing post on a morning

Printing/enveloping/franking post for all offices and taking mail to post box

Scanning & attaching all paperwork onto the files from Solicitors

Organising and maintaining the reception area

Keeping track of basic office supplies/ordering supplies

Signing in visitors

Greeting visitors to the facility warmly and handling face to face enquiries

Providing customer support

Answering questions about services offered, office hours and who is in the office at any given time

Scheduling appointments

Maintaining front door security and reporting any suspicious activity

Putting through sales/payments for representation

Representing the business with a positive attitude and professional appearance

Receptionist Skills and Qualifications:

A friendly and approachable individual who is organised and helpful. They must be capable of using their own initiative to support the needs of the business, who can also multi-task to efficiently move swiftly between different aspects of the job requirements.

Wage to be discussed (dependent on experience)

Job Types: Full-time, Permanent

Pay: 5.28-12.21 per hour

Schedule:

Monday to Friday
Experience:

Receptionist: 1 year (preferred) Administrative: 1 year (preferred)
Work Location: In person