Job Description

Main purpose of job:

General reception, cash handling, food preparation and housekeeping duties.

Start Date: ASAP

Hours: Rota - 3 days on 6 days off

Shifts are day time (9am to 5pm) Monday to Sunday.
Requirement to also work some evening shifts between 5pm and 9pm in the summer months and to cover holiday/sickness of the other team members when required

Relationships:

Report to Club council management representative Liaison with Club council and BCC staff.

Main tasks of job:

Interact and communicate effectively with visitors, members, guest and Club council Answering the phone to take bookings or deal with enquiries Handle cash transactions with customers using electronic till (which include items from the shop, green fees etc) and follow 'cash up' procedures at the end of each shift Preparing hot snacks (Sausage Rolls/Toasties/Soup etc) for members Maintain stock levels and place orders when required General housekeeping (i.e. hoover/mop locker room etc) Any other duties as required.
The above list is not an exhaustive list of duties and the Receptionist/Customer Service Advisor will be expected to perform different tasks as necessitated by their changing role within the club and the overall business objectives of the club.

The Ideal candidate will have the following:

Food Hygiene Level 2 (training for this will be provided if necessary) Previous experience working in a reception / customer facing role Strong interpersonal skills and excellent telephone manner Committed to delivering a high level of customer service Pro-active approach to work duties Adhere to cash handling procedures Report accidents, maintenance issues or other incidents Ensure compliance with all health and safety regulations Basic computing skills (Email and Office) are desirable.
Job Type: Permanent

Pay: From 12.21 per hour

Expected hours: 14 - 22 per week

Language:

English (preferred)
Licence/Certification:

Level 2 Food Hygiene Certificate (preferred)
Work Location: In person