Job Description

About Us

MJS Garage Services is a trusted and customer-focused automotive repair and maintenance garage, providing top-quality service and support. We take pride in delivering exceptional experiences to our customers and are looking for a friendly, organised, and proactive

Receptionist

to be the first point of contact at our busy front desk.

Role Overview

As the Receptionist at MJS Garage Services, you will be the welcoming face and voice of our business. You'll play a key role in ensuring our day-to-day operations run smoothly by managing appointments, customer communications, and administrative tasks.

Key Responsibilities

Greet customers in person and over the phone in a professional, friendly manner Book vehicle services and repairs into the workshop diary using Microsoft 365 and garage management software Provide updates to customers on the status of their vehicles, including service progress and repair timelines Manage the courtesy car diary, including scheduling and availability Take payments for completed jobs and issue receipts/invoices Offer tea, coffee, and a warm welcome to customers in the reception area Assist in coordinating daily workflow between the reception and workshop teams Record and book parts into the system upon delivery Maintain a clean, organised, and inviting reception area

Skills & Requirements

Excellent communication and customer service skills Confident with Microsoft 365 applications (Outlook, Excel, Word, etc.) Previous experience in a customer-facing or receptionist role preferred Strong organisational and time-management abilities Able to handle multiple tasks calmly and efficiently Comfortable working independently and as part of a team Knowledge of automotive services or garage software is a plus, but not essential

What We Offer

Supportive and friendly work environment Training and development opportunities Competitive salary based on experience A valued role in a respected local business
Job Type: Full-time

Pay: 22,000.00-26,000.00 per year

Benefits:

Canteen Company events Company pension Cycle to work scheme Employee discount Free parking On-site parking Store discount
Schedule:

Monday to Friday
Language:

English (preferred)
Work Location: In person