Receptionist
EDINBURGH HAIR CENTRE PART TIME 9 MONTH FIXED TERM CONTRACT - IMMEDIATE START
The Role
Our Edinburgh Hair Centre is recruiting for an experienced Receptionist who is naturally personable, warm and welcoming. An excellent communicator, you will be our front of house representative and the first port of call for our valued clients and visitors. You will be truly customer focused and will dedicate yourself to maintaining our first-class reputation in hair loss.
As our new Receptionist, you will also support our busy office team with general administrative tasks showing strong organisation skills and excellent time management. Full training will be provided on all relevant administrative processes, setting you up to succeed.
Recently relocated to Orchard Brae House in the heart of Edinburgh, our stunning new Hair Centre offers our valued clients our excellent services in a deluxe and serene environment.
If you excel in all areas of customer relations, then apply now.
Responsibilities
Warmly greeting clients upon their arrival, consistently displaying courtesy & discretion
Assisting the Office team with their workload, adopting a 'nothing is too much trouble' attitude
Scheduling and confirming appointments via the salon CRM system, phone & e mail queries and salon WhatsApp, maintaining detailed and accurate client records
Competently informing clients about all in house and web-based services, products and offers
General office administration
Accurate payment processing
Skills/Experience
Minimum 2 years receptionist experience essential
Strong working knowledge of Microsoft Office, particularly Excel
Experience within a hair or beauty salon desirable but not essential
The Candidate
Delivers an outstanding first impression every time
A positive and professional team player in every sense
Exceptional communication skills
High standard of personal presentation
An empathetic people person who instinctively calms a stressful situation
Embraces a culture where we work 'as a family'
Flexible approach to occasional holiday/sickness cover, including Saturdays
Our Offer
Starting salary 8888.88
2 days a week, Wed 9 am to 5 pm, Saturdays 9 am to 4 pm
Staff discount
Workplace pension
After 6 months employment
Discretionary, monthly targeted bonus scheme
Company sick pay
Employee Assistant Program dedicated to employee well-being
Company social events
Refer a Friend Scheme
Cycle to work scheme
20 days holiday plus bank holidays (pro rata)
Birthday off
Additional benefits
This includes full access to all Orchard Brae amenities which promote well-being in the workplace:
Fully equipped gym open Monday - Friday 7.30 am to 8 pm
Fitness Suite offering yoga and relaxation
Wellness Suite with soft furnishings, sofas & a library providing a sanctuary to relax & recoup
The Sanctuary Garden for relaxation within nature
Access to E-bikes & secure bike storage
Monthly Health and Well-being talks delivered by qualified doctors providing advice Men's & Women's health
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The Company:
We form part of the world renowned Aderans Group founded in 1968 with operations across Asia, America and Europe. The Aderans Group is a global leading provider of total hair loss solutions and at the forefront of research and development in the market, providing the latest most advanced innovations in hair replacement technology.
With 7 retail salons nationwide, 800 wholesale customers and a successful e-commerce we are one of the leading suppliers and specialists in total hair solution in the UK
Through the sheer dedication and understanding on hair, beauty and health we strive to make customers look and feel their best. Our motto - to fill the globe with smiles.
Job Types: Part-time, Fixed term contract
Pay: From 8,888.88 per year
Expected hours: 14 per week
Additional pay:
Performance bonus
Benefits:
Canteen
Company events
Company pension
Cycle to work scheme
Employee discount
Free parking
Health & wellbeing programme
On-site gym
On-site parking
Referral programme
Sick pay
Schedule:
Day shift
Every weekend
Weekend availability
Experience:
Customer service: 2 years (required)
Work Location: In person
Expected start date: 04/06/2025
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