Job Description

MONDAY - FRIDAY
08:45 - 13:00
JOB PURPOSE
We are seeking a proactive and personable Receptionist/Facilities Administrator to be the welcoming face of our organisation and a key support to our facilities operations. This dual role is ideal for someone who enjoys variety, thrives on organisation, and takes pride in creating a positive and efficient working environment.
KEY RESPONSIBILITIES
Reception Duties

• Greet visitors and staff in a professional and friendly manner.
• Manage incoming calls, emails, and post, ensuring timely and accurate distribution.
• Maintain the reception area to a high standard of cleanliness and presentation.
• Coordinate meeting room bookings and assist with hospitality arrangements.
• Issue visitor passes and ensure compliance with security procedures.

Facilities Administration

• Support day-to-day facilities operations, including office maintenance, supplies, and contractor coordination.
• Monitor and replenish office supplies, stationery, and kitchen stock.
• Assist with health and safety checks, reporting issues and ensuring compliance.
• Maintain accurate records of facilities-related activities and documentation.
• Liaise with external suppliers and service providers as required.

This job description is not exhaustive and may be adjusted periodically after review and consultation. You will also be expected to carry out any reasonable duties, which may be requested from time-to-time.
KNOWLEDGE, TRAINING, QUALIFICATIONS AND EXPERIENCE REQUIRED TO DO THE JOB
Essential

• Previous experience in a receptionist or administrative role.
• Excellent communication and interpersonal skills.
• Strong organisational skills and attention to detail.
• Proficient in Microsoft Office (Outlook, Word, Excel).
• Ability to multitask and prioritise effectively.

Desirable

• Experience in facilities or office management support.
• First Aid or Fire Warden training (or willingness to undertake).

Skills Required