Job Description

Receptionist - flexible bank shifts

The closing date is 31 December 2025

Job summary

Are you seeking a flexible role that allows you to choose when you work? Do you thrive in a patient-facing environment, enjoy helping people, and value being part of a supportive team? If so,we would be delighted to hear from you.

GP Care Wakefield is looking to expand its bank of receptionists, offering the opportunity to work across any or all of our six sites:

Trinity Medical Centre, WF1 1PG

Northgate Medical Centre, WF8 1NF

Kings Medical Centre, WF6 2AZ

Ossett Surgery, WF5 8DF

Elizabeth Court Surgery, WF10 3TG

Church View Health Centre, WF9 3AP

Flexible Working:

We offer a range of 4-6 hour shifts, including weekday evenings, Saturday daytimes, and Sunday mornings. Shifts can be booked up to two months in advance via Lantum, our user-friendly rota system. There is no minimum commitment simply choose the shifts that work best for you.

Main duties of the job

As a Receptionist, you will play an important role in supporting patients and ensuring the smooth running of our services.

Duties include: Welcoming and arriving patients Care navigation and processing referrals from partner organisations Handling incoming patient calls Registering patients on SystmOne Reviewing pre-booked appointments to ensure booking criteria are met Opening and closing the site Chaperoning patient appointments (full training provided)
If you are organised, approachable, and looking for a flexible role, we would love to receive your application.

About us

Conexus Healthcare is the GP confederation for all practices in theWakefieldDistrict.

GP Care Wakefield offers Enhanced Access to general practice on evenings & weekends for the Wakefield & District population. In addition to same day appointments with GPs and ANPs the service offers routine clinics with a Practice Nurse, HCA or phlebotomy that can be booked in advance by the patients practice.

The reception team are at the forefront of this service, providing administration support when the service is operational.They are also the first point of call for any clinicians working at that time.

Job description

Job responsibilities

Open up the rooms for clinicians. Welcome, screen and arrive patients on SystmOne (the Clinical System used in GP Care). Monitor the waiting room. Carrying out chaperoning duties when requested. Check rooms are secure and tidy when service closes. Follow site procedures including the relevant opening up or locking up procedures. Calling ambulances as directed and signposting crews to the relevant clinic room Escalate any issues to Duty Manager or clinical team and using feedback form. Booking blood sample collections. Scanning ECGs. Completing ad hoc audits. Supporting the service to collect feedback from patients. Be the first point of contact for team members on-site. Supporting clinicians and wider team. Facilitating IT support via the HIS service desk where issues arise on shift. Liaise with the wider enhanced access team, across sites to ensure patients receive a coordinated service offer wherever they present.

Person SpecificationSkills & Aptitude

Essential

Highly organised and methodical Ability to work independently or as part of a team. Able to seek support from the wider team if necessary. Excellent communication and interpersonal skills

Knowledge

Essential

Confidentiality Safeguarding Equality & Diversity

Disposition

Essential

Pragmatic approach to problem solving. Works well under pressure

Experience

Essential

General Practice Reception experience (at least 9 months) Active experience of working in General Practices. Care Navigation Use of SystmOne.
Pay: 16.03 per hour

Work Location: In person

Reference ID: A0430-25-0059