Receptionist

Gateshead, ENG, GB, United Kingdom

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Job Description

The below list is not exhaustive but contains some of the main duties of the role: Greet patients and visitors to the practice and maintain a welcoming disposition at all times Answer general enquiries and explain surgery practice and procedures. Navigate patients to the most appropriate professional Register new NHS patients, and supply all new patients with the essential information about the practice. Receive and process requests for repeat prescriptions Record and pass on electronic messages to district Nurses, Health Visitors and other attached staff where appropriate Arrange follow-up appointments with doctors, nurses and other health professionals Answer all telephone calls in a courteous manner and deal with them appropriately

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