Job Description

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About The Role

RECEPTIONIST

DIVISION: Central

LOCATION: Hillsborough, NI

CONTRACT: Full time, Permanent

Benefits: Subsidised Private Medical Cover; Life Assurance Scheme, Contributory Pension, 35 Days annual leave (Including Public Holidays) + more

We are seeking a highly organised and personable Receptionist to join our dynamic team in our Hillsborough Head Office. The ideal candidate will be the first point of contact for visitors and people engaging with the business. You should be comfortable handling a high volume of phone calls and assisting with incoming and outgoing mail and deliveries, along with providing essential administrative support. This role is crucial in maintaining the smooth operation of our office, whilst ensuring that all visitors and staff receive exceptional customer service.

Key Responsibilities:

Provide a professional and courteous welcome to visitors, ensuring that they are directed to the appropriate person or department. Answer, screen, and forward incoming phone calls while providing basic information when needed. Monitor and distribute incoming company emails to appropriate person Assist with production of reports and documents to an acceptable standard Maintain visitor logs, issue visitor badges where appropriate, and ensure all visitors are aware of and comply with company policies. Receive, sort, and distribute daily mail and deliveries including dealing with couriers at reception Maintain a tidy and presentable reception area, ensuring reading material is up to date and relevant (e.g., brochures, forms etc.) Assist with scheduling and coordinating meeting rooms. Monitor and manage access to the building, ensuring all security protocols are followed. Undertake general administrative support. Assist with switchboard support when required.

This job description is intended to give the post holder an appreciation of the role envisaged for the Receptionist and the range of duties to be undertaken.

It does not attempt to detail every activity. Specific tasks and objectives will be agreed with the post holder at regular intervals.

Person Specification

Essential

Proven experience as a Receptionist, preferably in a large fast paced organisation. Clear understanding of office management responsibilities, systems, and procedures. Demonstrate solid team working abilities. Strong communication and interpersonal skills in order to build strong relationships with Senior Management/Directors and the wider workforce. Proficient in Microsoft Office Suite (Word, Excel, Outlook) Able to multitask and prioritise tasks in a fast-paced environment.

Desirable

Experience within a Construction organisation

Our Commitment:

At GRAHAM, we are proud to say that we are a committed Equal Opportunities Employer and we aim to be the first choice for people from all backgrounds. We seek to promote respect for the individual and equality of opportunities. We believe that everyone should be treated solely on the basis of personal merit and contribution throughout their GRAHAM career journey and not on the value of artificial barriers, prejudices, or preferences.



If you require any adjustments or accommodations during the application or interview process, please let us know. We welcome applicants from all backgrounds.



We are dedicated to making our policies and guidance accessible to all applicants and employees. If you need this document in an alternative format, such as large print, audio, or braille, please contact us at:

Email:

hr-jgc.resourcing@graham.co.uk

Phone:

07384 916355

As a Disability Confident Employer, we guarantee an interview to disabled applicants who meet the minimum essential criteria for the role. If you would like to apply through the Disability Confident Interview Scheme, please contact Louise Hunter, Resourcing Manager, at:

Email:

louise.hunter@graham.co.uk

Phone:

07384 916355
We are only able to consider applications from individuals who are eligible to live and work in the UK, as per Home Office regulations. Please check your eligibility with the regulations before applying. Individuals with a current time restricted right to work in the UK, should contact the Human Resources team in the first instance.



A basic disclosure may be requested if security clearance is required by 3rd party clients and a criminal record will not necessarily be a bar to obtaining a position. Our Access NI/Vetting and Barring Scheme Policy and Policy on the Recruitment of Ex-Offenders is available upon request.



GRAHAM reserves the right to carry out checks to ensure the validity of an applicant's experience and/or qualifications and we expect all applicants to comply with any such requests for information. Failure to do so or evidence of any falsification of information will lead to either removal from the recruitment process or if already in employment potential termination of contract through the company disciplinary procedure.