Receptionist Hotel

Stoke-on-Trent, ENG, GB, United Kingdom

Job Description

Receptionist - Hotel


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Location (Country-County-City) UK-Staffordshire-Stoke-on-Trent
Job ID
2025-9677
Employment Type
Guaranteed Hours (Europe Only)
Offer/Contract Type
Fixed End Date/Seasonal
Location Name
Alton Towers Resort

What you'll bring to the team


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We are currently recruiting for

Receptionists

to join us in the Hotels at the Alton Towers Resort, the UK's only attraction that specialises in making Britain happy!



Want to make a great big smiling first impression? In this crucial customer facing role, the Reception team alternate between our five Hotels and it's vital that the team work together as it's the guests' first and last impression that really counts. You'll be responsible for taking ownership of any guest issues, cash and key handling as well as ensuring relevant guest information gets passed to the correct department.

This role involves working a variety of shift patterns.

Early shift pattern: 7:00 AM to 3:00 PM

Late shift pattern: 2.30pm to 10.30pm




Benefits


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Merlin Magic Pass - 20 free tickets for you, your family and friends to enjoy all of our Merlin Attractions across the world 40% discount online off LEGO 25% discount in our on-site retail shops and restaurants Access to Merlin benefits page with discounts on over 1000 fashion and electronic retailers, restaurants and travel Ongoing training and development opportunities Plus, many more...



Pay Range


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Compensation between GBP 7.55/Hr.-GBP 12.21/Hr.

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Job Detail

  • Job Id
    JD3643604
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Stoke-on-Trent, ENG, GB, United Kingdom
  • Education
    Not mentioned