Job Description

About Us

Kettering Dental & Implant Clinic is a modern, forward-thinking practice dedicated to providing excellent dental care in a warm, welcoming environment. We combine the latest techniques with a patient-focused approach to deliver an outstanding experience for everyone who visits us.

Role Overview

We are seeking a

Full-Time Dental Receptionist

who will be the first point of contact for our patients, ensuring they receive a

positive, professional experience

from the moment they arrive or call. You will handle a

busy diary

, assist with

administrative tasks

, and provide

valuable support

to our clinical team to maintain a

smooth, efficient practice

.

Key ResponsibilitiesPatient Reception & Administration

Greet and register patients, both in person and over the phone, with a

friendly, professional manner

. Manage patient records and other administrative tasks, ensuring

accuracy and compliance

with data protection.

Diary Management

Maintain a

consistently fully booked diary

by promptly filling cancellations and rescheduling appointments. Communicate effectively with the dental team to

optimise appointment slots

.

Patient Feedback & Reviews

Encourage and collect

patient feedback

using our practice's system. Promote

Google reviews

(ideally with photos*) to help celebrate team successes and enhance our online reputation.

Social Media Engagement

Motivate

satisfied patients

to tag us in Instagram stories and posts to

boost our online presence

and foster a sense of community.

Treatment Coordination & Conversions

Confidently present relevant

treatment options

to patients under the guidance of our dentists. Convert

new patient enquiries

into booked appointments for recommended treatments. Encourage

private fee-per-item

patients to join our

membership plans

when it benefits them.

What We're Looking For

A

friendly, approachable

individual with

customer service experience

(dental or healthcare background preferred*).
Strong

communication, organisation, and multitasking skills

. Confidence in discussing

treatment plans and fees

with patients, maintaining a patient-first attitudeat all times. Willingness to

work weekends

and adapt to a changing rota. A keen

eye for detail

and the ability to

stay calm under pressure

.

Compensation & Benefits

Starting salary at

minimum wage

, with the potential for an increase at the manager's discretion upon successfully meeting

performance goals

. An

inclusive, supportive work environment

where you can develop your skills. Opportunities for

professional growth

and

ongoing training

within the clinic.

How to Apply

Click the link below to complete your assessment:

https://app.testgorilla.com/s/fr3hnyzd

This assessment will help us

better understand your skills, personality, and suitability

for the role. It should take approximately

36 minutes

to complete, so please ensure you

set aside enough time

to give it your best shot!

What's Next?

Once we have reviewed all assessments,

successful candidates

will be invited for an

interview

to discuss the role in more detail and get to know you better.

If you have any questions or experience any issues accessing the assessment, feel free to reach out. We're looking forward to seeing

how you shine!

?

Job Types: Full-time, Permanent

Pay: 12.21-14.00 per hour

Expected hours: 43 per week

Benefits:

Company pension Employee discount Free parking On-site parking
Ability to commute/relocate:

Kettering NN16 0EF: reliably commute or plan to relocate before starting work (required)
Work Location: In person