Job Description

Receptionist

Radstone Hotel

Full-Time (30+ Hours)

Shifts are 6:45am-3:00pm and 3:00pm-11:00pm.

We are looking for a Receptionist at the Radstone Hotel. The role itself is the first point of contact for guests arriving to the hotel so ensuring they receive a a warm welcome is key. You will also be tasked with checking guests in and out, using our booking system effectively, up-selling and answering any guests queries face to face or over the phone.

Part of the award-winning, family-owned RAD Hotel Group, the Radstone Hotel is a renowned destination wedding and events venue with views over the Lanarkshire countryside. Experience a vibrant and dynamic work environment at the Radstone Hotel, joining a dedicated and passionate team who do their utmost to meet and exceed the expectations of our guests.

Responsibilities:

Greeting and assisting guests at reception, ensuring a welcome atmosphere Answering the phone to prospective customers and guests, taking messages and delivering them Managing the hotel booking system, checking guests in and out, taking payments Working in collaboration with other departments and managers to ensure efficiency and a seamless experience for guests

What you'll need:

Previous customer service or reception experience will be beneficial Excellent Communications skills both oral and written Professionally presented Strong I.T. skills Drivers Licence preferred

What we'll offer you?

4-weekly tips Weekly pay Discount across all RAD Hotel Group venues Staff uniform provided Career progression opportunities Training provided Staff meal on duty Length of Service and Birthday Incentives
Job Types: Full-time, Permanent

Pay: Up to 12.56 per hour

Language:

English (required)
Work Location: In person