Job Description

Contract: Government

Location: London, SW1A2EG

Hours of work: 40

Working Pattern: 08:00 - 17:00 or 0900-1800 Monday to Friday - 1 hour unpaid for lunch

Contract Type: Permanent

Hourly Rate: 14.96

Are you outgoing, friendly, and confident in building rapport with customers and colleagues?

As a Receptionist with ISS UK, you will serve as a key ambassador for both ISS and our clients. The receptionist role is central to creating a welcoming and professional environment - this is why we seek out and develop exceptional individuals. You'll be at the forefront of delivering outstanding experiences to everyone who visits the workplace.

Working within our Government division, you'll be part of a high-profile contract, playing a key role in connecting people and places to make the world work better.

The Role

Greet all customers and visitors warmly, ensuring they're registered and guided through site procedures Handle phone calls, room bookings, and queries with confidence and professionalism Support the Workplace Experience and Building Events Coordination teams during events and daily operations Maintain an organised and immaculate reception area that reflects our commitment to excellence Liaise with security, facilities, and other departments to ensure seamless visitor and workplace experiences Prepare visitor passes, update systems, and use foresight to manage upcoming bookings Be a source of information and support for building users and clients, going the extra mile to enhance their experience

About You

Strong verbal and written communication skills, with a calm and professional manner Ability to maintain confidentiality and work within secure environments Highly proficient with Microsoft Office and general administration tasks Approachable, detail-oriented, and confident in dealing with multiple stakeholders A natural people-person who enjoys building relationships and creating memorable interactions Able to stay composed under pressure and prioritise tasks effectively Flexible, proactive, and committed to continuous improvement

The Company

ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.




Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it's hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.




We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace




ISS is proud to be a diverse and inclusive employer.




ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.




We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government's Disability Confident scheme.




Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.







To find out more about what we do - https://www.uk.issworld.com/