Job Description

Full job description

Full time dental receptionist role for a family run dental practice in Shepherd's Bush.

Previous experience as a dental nurse or a dental receptionist or front of house is ideal but not essential.

Previous experience using SOE Exact software is ideal but not essential

The role is full time 40hrs per week.

Monday 9.00 - 19:00

Tuesday 9.00 - 17:30

Wednesday 9:00 - 17:30

Thursday 9:00- 17:30

Friday 9:00 - 16.00

Saturday 9:00 - 14.00 alternative Saturdays

You need to:

Must have previous experience working as a dental receptionist, preferable private practice or in a high-end hotel reception. Ideally have dental background as a dental nurse Ideally have used the "EXACT" (SOE) software and be competent to do so without training. Must have good knowledge of Windows Office (including excel) applications and IT computer skills. Must be proactive and able to work under own initiative as well as under direction. Must be well presented, articulate, outgoing and have excellent communication skills. Must have great English skills (on paper and spoken). Must be a team player (We all support each other).

Roles

Greet patients warmly upon arrival and assist with check-in procedures. Schedule and confirm appointments Talking to patients via Whatsapp to discuss treatment options Manage patient records accurately, including updating personal information and treatment histories. Handle incoming calls, responding to inquiries and directing them to the appropriate personnel. Process payments and manage billing inquiries in a professional manner. Maintain a clean and organised reception area, ensuring all materials are stocked and accessible. Assist with administrative tasks such as filing, data entry, and correspondence as required. Collaborate with dental staff to ensure seamless patient flow and communication.
Job Type: Full-time

Pay: 30,000.00 per year

Work Location: In person

Expected start date: 27/07/2025