Job Description

Full job description

Full time dental receptionist role for a family run dental practice in Shepherd's Bush.

The role is FULL TIME - NOT SUITABLE FOR PART TIME

Monday 9am - 6.30pm

Tuesday 9am - 5.30pm

Wednesday 9am - 5.30pm

Thursday 9am - 5.30pm

Friday 9am - 4pm

Saturday 9:00 - 14.00 alternate Saturdays

You need to:

Must be willing to learn Must be fluent in English Must have good knowledge of Windows Office (including excel) applications and IT computer skills. Must be proactive and able to work under own initiative as well as under direction. Must be well presented, articulate, outgoing and have excellent communication skills. Must have great English skills (on paper and spoken). Must be a team player (We all support each other).

Roles

Greet patients warmly upon arrival and assist with check-in procedures. Schedule and confirm appointments Talking to patients via Whatsapp to discuss treatment options Manage patient records accurately, including updating personal information and treatment histories. Handle incoming calls, responding to inquiries and directing them to the appropriate personnel. Process payments and manage billing inquiries in a professional manner. Maintain a clean and organised reception area, ensuring all materials are stocked and accessible. Assist with administrative tasks such as filing, data entry, and correspondence as required. Collaborate with dental staff to ensure seamless patient flow and communication.
Job Type: Full-time

Pay: 14.65 per hour

Expected hours: 42 per week

Work Location: In person

Expected start date: 04/08/2025