Job Description

Overview:

Artek Services & Solutions is a UK-based firm that bridges recruitment, technology, and skills development.

The company supports

students and early career professionals

, connecting them with employers and offering training, mentoring, and development services. Their services span

software services, enterprise digital transformation, product innovation, mobile app development, business intelligence & analytics, cloud infrastructure

and related technical solutions.
Thus, as an employer, Artek provides a dynamic, multi-disciplinary environment at the interface of tech, recruitment, and professional development.

Role Purpose & Summary:

The Receptionist acts as

the first point of contact

for visitors, staff, and external stakeholders, representing Artek's brand, professionalism and values. With 2-3 years' experience, you will be expected to handle duties with autonomy, maintain high standards, and contribute to efficient front-office operations. You may also support administrative or office management tasks where relevant.

Key Duties & Responsibilities:

Greet visitors / clients in a friendly, professional manner; manage visitor check-in, identity verification, issuing passes. Answer, screen and route incoming telephone calls; take messages or redirect appropriately. Handle incoming and outgoing mail, couriers, and deliveries. Manage meeting room bookings: schedule, prepare rooms (furniture, AV / IT equipment, catering). Maintain reception and waiting areas: cleanliness, order, supplies (stationery, refreshments) etc. Perform general administrative tasks: data entry, filing, scanning, photocopying, distribution of post / internal mail. Maintain visitor logs, staff directories, building access lists, security sign-in logs. Assist with ad hoc tasks: scheduling, diary support, liaising with facilities / maintenance, ordering supplies. Act as a point of contact for basic enquiries; escalate more complex or sensitive issues. Suggest improvements to reception / front-office processes and service levels.

Essential:

2-3 years' experience in a reception, front-of-house or customer service role. Excellent communication (verbal & written) and interpersonal skills. Professional, courteous, confident and welcoming manner. Good IT literacy: Microsoft Office (Outlook, Word, Excel), familiarity with telephone systems / booking software. Strong organisational ability; able to prioritise, multitask under pressure. Reliable, punctual, and proactive. Awareness of confidentiality and data protection (GDPR).
Job Types: Full-time, Permanent

Pay: 25,000.00-30,000.00 per year

Benefits:

Company pension
Education:

GCSE or equivalent (preferred)
Language:

English (preferred)
Work Location: In person