Job Description

Location:

Moorgate, London

Employment Type:

Full-Time

Working Pattern:

Rotational shifts -

8:00am-5:00pm

and

9:00am-6:00pm

About the Role

We are looking for a professional, confident, and service-focused

Front of House Receptionist

to represent our Moorgate location. As the primary point of contact for visitors, clients, and employees, you will ensure a smooth, welcoming, and professional experience for everyone entering the building.

Key Responsibilities

Greet and check in all visitors, clients, and contractors, ensuring an exceptional first impression. Maintain the ground-floor reception area, ensuring it remains tidy, organised, and presentable. Manage incoming calls, emails, and general enquiries, directing them efficiently and professionally. Handle visitor passes, access control, and ensure all security protocols are followed. Coordinate meeting room bookings and assist with setting up rooms when required. Receive, record, and distribute mail, parcels, and courier deliveries. Work closely with building management, security, and internal teams to support daily operations. Perform administrative tasks such as data entry, record-keeping, and preparing basic reports. Support company events, client meetings, and ad-hoc Front of House projects as needed. Maintain consistently high standards of customer service while upholding company values.

Skills & Experience

Previous Front of House, receptionist, or customer-facing experience (corporate preferred). Strong communication and interpersonal skills with a polished and professional manner. Excellent organisational ability and confidence handling multiple tasks in a busy environment. Proficient in Microsoft Office and comfortable using digital booking or visitor management systems. Strong attention to detail, reliability, and problem-solving skills. Ability to stay calm, proactive, and solution-focused.

Personal Attributes

Smart, well-presented, and approachable. Customer service-oriented with a friendly and positive attitude. Self-motivated, proactive, and able to work well both independently and within a team. Professional, punctual, and trustworthy.

What We Offer

Rotational shift pattern supporting work-life balance Learning and development opportunities 25 Days Holiday PRO rata Bupa Health Yu Life
Job Type: Full-time

Pay: 32,364.00 per year

Work Location: In person