We have an exciting opportunity for an experience and efficient corporate receptionist who is ready to move into a role will additional facility management responsibilities. You will relish a challenge and be highly organised, managing contractors and providing admin support to the off-site Building Manager. You should be well presented with proven experience and confident to take ownership of this busy and varied role.
The role is based at a modern office building, located near the A404(M), J8/9 of the M4 motorway and Maidenhead town centre.
Salary - 24,000
Hours - 9am to 4pm Monday to Friday (35 hours per week)
Key Responsibilities
Reception
Manage and take ownership of the reception area to ensure the ambiance reflects the clients' and tenants' expectations
Meeting, greeting and registering all visitors to the building, providing exceptional customer service to all
Efficiently managing deliveries, including couriers and post
General administration, as required
Building management
You will quickly establish yourself as 'the face of the building' and the go to person for questions / queries
Work closely with the off-site Building Manager - confidently reporting building issues and helping manage to resolution
Manage contractors visiting the building to undertake regular maintenance, issuing keys as required and updating the progress / maintenance log
Work closely with security and contractors to ensureperfect
synergy to maintain both the Front of House standards and procedures Produce and submit a weekly report on activity
Research and produce a monthly e-newsletter to update tenants on initiatives to encourage uptake and participation, ensuring content is always on brand (as and when required)
Skills, Knowledge and Expertise
Proven experience in a front of house reception role and ready for a new challenge
You have facilities management experience (desirable)
Personable and proactive with a confident manner and able to deliver impeccable customer service
Self-motivated and thrive in an environment where you are required to multitask
Excellent problem resolution skills along with outstanding communication and active
listening skills Competent Microsoft Office / App / Social Media user and willing to learn in house systems and processes
Benefits
Contributory Pension Scheme/Life assurance
LAH Training Academy
Company Events
Wellness scheme, including a 24-hour confidential helpline, virtual / telephone GP
About LAH Property Marketing
LAH Property Marketing provide property-savvy front-of-house reception, on-site marketing teams and lifestyle managers for commercial property schemes nationwide.
For all developers, agents and property managers who believe in the power of extraordinary people. Our bespoke marketing and people services create the right impression, because, every tenant and visitor matter.
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