Job Description

Company Description
As a Receptionist, you will help our customers check in on arrival and support in resolving any issues they may have during their stay. You\xe2\x80\x99ll be joining a fun and inclusive team, where you can grow and strengthen your skills and experience. Join us at Hungry Horse, where the drinks are always flowing and the plates are piled high, our pubs bring families and friends together. From footy days to family time, a swift drink after work, to a quarterly pool tournament \xe2\x80\x93 there\xe2\x80\x99s always something going on. Beyond our delicious food and drink, we also love to serve up community spirit by getting behind the causes that matter most to our customers.

Additional Information
We\xe2\x80\x99re all about rewarding our team\xe2\x80\x99s hard work, that\xe2\x80\x99s why\xe2\x80\xa6
You\xe2\x80\x99ll receive a competitive salary, pension contribution as well as:

• The chance to further your career across our well-known brands \xe2\x80\x93 as one of the industry\'s top apprenticeship providers, we can provide training and development at each level of your career.
• Discount of 33% for you and 15% for your loved ones on all of our brands \xe2\x80\x93 so you enjoy your favourite food and drink at a discount.
• Free employee assistance program \xe2\x80\x93 mental health, well-being, financial, and legal support because you matter!
• Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels. \xe2\x80\x93 so you can enjoy a weekend away without breaking the bank.
• Wage Stream \xe2\x80\x93 access your wage before payday for when life happens.
• Retail discounts \xe2\x80\x93 Receive up to 30% off at Superdrug, exclusive discounts with three mobile along with many more\xe2\x80\xa6

• Provide customers with a heartfelt and memorable experience each and every time they visit
• Meet and greet our customers and check them into their hotel room upon arrival
• Answer telephone enquiries and deal with customer complaints to ensure everyone enjoys their stay
• Make sure the front of house is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible

• Willingness to learn and expand your skills
• Have a great eye for detail, making sure every pint is poured to perfection
• A passion for giving great service and making sure every customer receives a warm welcome
• A positive can-do attitude and be a real team player