Job Introduction
Your future is here
A place to inspire
Being part of Nottingham College means playing a vital part in helping thousands of people reach their potential. Together, we're making a positive difference to our learners, to our communities and to each other. We're building better futures, for others and for ourselves. Here, you'll have the freedom to work in a way that suits you, the support to thrive and the opportunity to shape your career.
What you'll do
This role sits within the Customer Operations Team providing a warm welcome to college campus, face to face and over the telephone. This important role will ensure that all visitors to the college receive an outstanding customer service, both welcoming and supportive, signposting to relevant solutions whilst providing outstanding administrative services to support the wider student services department. The Basford Campus is home to our Supported Learning students in their own purpose-built building, The Gateway. This receptionist will work closely supporting these students as well as the wider Basford Campus.
Who we're looking for
You will utilise your excellent administration skills whilst working collaboratively with a range of other professional services, particularly security, estates services, the wider student services team and curriculum colleagues to ensure the service provided is outstanding and meets the needs of all of its diverse customers.
We're looking for someone who has:
Experience working in a complex and diverse student/customer focused environment
A confident outgoing personality, who will provide an excellent service supporting students to navigate the college and signposting to more specialist teams as required including student advisors and other services to give students the best possible experience throughout the student journey at Nottingham College.
You could be expected to work at any of our campuses but will have a core base for most of the year. The base for this role will be Basford Campus.
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