Job Description

Job Introduction

20 hours per week

Monday - Friday (shifts between 0700 - 1800) Must be Flexible

12.97 per hour

Sodexo Rewards

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BS2 0EL

Job Introduction:


We are looking for a friendly, professional, and customer-focused

Receptionist

to join our team at the

HMRC Bristol,

In this varied role, you'll be the first point of contact for visitors, ensuring a warm welcome and delivering excellent service. You'll also support the wider Sodexo team by carrying out a mix of reception, and administrative tasks to keep our facilities running smoothly and efficiently.


What you'll do:

Provide a

high standard of customer service

as the first point of contact for all visitors and colleagues. Manage the setup, refresh, and clear-down of meeting rooms throughout the day. Serve and replenish food and beverages for meetings and events as required. Carry out general

receptionist and administrative tasks

, including answering calls, processing emails, filing, and organising paperwork. Ensure meeting rooms, reception areas, and common spaces are

clean, tidy, and well-presented

at all times. Follow all

Health & Safety, COSHH, and food safety procedures

, including correct use of equipment and chemicals. Report any maintenance issues, hazards, or safety concerns immediately. Assist with the

lifting and movement of furniture

for meetings and events. Support other departments such as

Main Reception, Mailroom, Cleaning, and Cafe

when needed. Ensure personal hygiene and uniform standards are maintained at all times. Participate in

team meetings and training sessions

to continuously improve service delivery. Handle customer queries and complaints professionally, escalating when required. Support security procedures, including building lock-up duties where applicable. Be flexible to cover

holidays and sickness

within the team.

What You Bring:

Experience in a

front of house, hospitality, or facilities support role

(preferred but not essential). Excellent

communication and customer service skills

. Ability to work independently and as part of a team. Good organisational skills and attention to detail. Basic IT literacy (email, Microsoft Office). A positive, can-do attitude with flexibility to take on varied tasks. Commitment to maintaining high

Health & Safety

and service standards.

What we offer:


Working with Sodexo is more than a job; it's a chance to be part of something greater. You'll belong in a company and team that values you for you; you'll act with purpose and have an impact through your everyday actions; and you'll be able to thrive in your own way. In addition, we offer:

Mental health & wellbeing support Employee Assistance Programme for personal, legal, and financial advice 24/7 virtual GP & lifestyle rewards Discounts for you & family Financial tools & retirement plan Cycle to Work & Paid volunteering day

Ready to be part of something greater? Apply today!