Job Description

Job Purpose

As Receptionist at Luddon Construction, you will be the first point of contact for visitors, clients and staff at our head office. You will manage incoming communications, maintain a professional and welcoming reception area, and support the wider administration team with day-to-day office operations. You will play a key role in ensuring that the business presents a polished, efficient and customer-focused front to the external world.

Key Responsibilities and accountabilities

Front of House and Customer Service

Act as the first point of contact for visitors, clients, and staff at Head Office, providing a professional, courteous, and efficient reception service. Greet visitors and ensure they are signed in and out in accordance with company security procedures. Answer, screen, and direct incoming calls promptly and professionally. Manage the reception email inbox and respond or forward enquiries to the relevant departments.
Administration and Office Support

Maintain the reception area and meeting rooms to a high standard, ensuring they are tidy, presentable, and appropriately stocked. Assist with the preparation of meeting rooms, including arranging refreshments, equipment, and materials as required. Handle incoming and outgoing post, deliveries, and courier arrangements. Support general office administration tasks such as filing, photocopying, scanning, and document distribution. Assist with the maintenance of company records and databases as directed.
Job Types: Part-time, Permanent

Expected hours: 24 per week

Benefits:

Additional leave Company pension Discounted or free food Enhanced maternity leave Enhanced paternity leave Free parking On-site parking Private medical insurance Sick pay
Work Location: In person