Job Description

Lawson West is an ambitious and well-established law firm committed to providing a very high-quality service across a wide range of practice areas.

We are looking for enthusiastic, welcoming and efficient Receptionist to join the friendly and supportive administrative department on a part time basis (full days on Thursdays and Fridays).

The ideal candidate will be the first point of contact for the firm's Market Harborough branch, providing a welcoming and efficient front-of-house service and delivering high-quality administrative support across departments.

Key Responsibilities:

Handling incoming calls and messages with professionalism and accuracy

Managing new client enquiries and updating the internal database

Greeting clients and visitors in a friendly and professional manner

Booking appointments, managing diaries, and preparing meeting rooms

Processing payments, handling post, and banking cash/cheques

Maintaining the reception area and ensuring a tidy, presentable environment

Supporting compliance, safeguarding, and confidentiality policies

Ordering stationery and managing office equipment supplies

Assisting with general administrative duties as required

What We're Looking For:

Excellent communication and organisational skills

Strong attention to detail and a proactive attitude

Ability to manage workload independently and support departmental needs

Commitment to high standards of client care and confidentiality

Willingness to support marketing initiatives and continuous improvement

This role requires a friendly and efficient team player with a client-focused approach and the ability to thrive in a busy legal environment.

OUR CORE VALUES

Our Core Values are more than just words on a page. We live and breathe them in our interactions with our clients and with our colleagues: they are at the heart of our culture here at Lawson West and it is important to us that our new recruits also hold these values to be important to them:

Welcoming

Confident

Supportive

Knowledgeable

Dependable

REWARDS

In addition to getting to be part of a friendly, supportive and ambitious firm that rewards hard work, loyalty and recognises the need for work life balance and flexibility, we also offer the following benefits:

Salary at or above market rate reviewed annually

25 days annual leave plus Bank Holidays, Christmas closure days and loyalty holidays

Buy and Sell Salary Sacrifice Holiday Scheme

Electric Car Leasing Salary Sacrifice Scheme (subject to eligibility)

Cycle to Work Scheme

Day off for your Birthday

Long Service Awards - additional Annual Leave and 10 Year Club Membership

Life Assurance

Enhanced Maternity, Paternity and Adoptive Leave

Salary Sacrifice Pension Scheme

Employee Assistance Programme with access to virtual doctors' appointments

Company Sick Pay

Complimentary Will

CSR - annual paid day's leave to volunteer for a charity

Employee discounts on our legal services

Employee Introduction Bonus scheme

Funding of professional subscriptions and training

Financial Education

Enhanced Eye Care

We are proud to be an equal opportunities employer and are committed to fostering an inclusive, respectful, and supportive working environment for all. We welcome applications from candidates of all backgrounds and do not discriminate based on age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We value the diversity of our workforce and the unique perspectives each individual brings. If you require any reasonable adjustments at any stage of the recruitment process, please let us know - we will do our best to accommodate your needs.

HOW TO APPLY

Please click on the link to be taken through our application process:

https://hr.breathehr.com/v/receptionist-market-harborough-42444

Recruitment Agencies: Please note Lawson West has a preferred supplier list in place for recruitment of fee earners only. Support staff are recruited in house. Should Lawson West Solicitors receive a speculative CV from recruitment agencies to any of its email accounts, where terms of business have not been signed, we will not consider this to form any type of contract Lawson West Solicitors between and the agency. We reserve the right to contact these candidates directly and consider them for current/future vacancies without any financial obligation to the recruitment agency in question.

Job Type: Part-time

Expected hours: 13.5 per week

Benefits:

Additional leave Bereavement leave Company pension Cycle to work scheme Employee discount Enhanced maternity leave Enhanced paternity leave Free flu jabs Health & wellbeing programme Paid volunteer time Referral programme Sick pay
Work Location: In person

Application deadline: 29/08/2025