Receptionist / Patient Advisor
Alton, ENG, GB, United Kingdom
Job Description
Company Overview
Mansfield Park Surgery is a dedicated healthcare provider specialising in primary care services as a GP Surgery, committed to delivering compassionate, patient-centered medical care.
Summary
'We are seeking a friendly, organised Receptionist/Patient Advisor to join our team at Mansfield Park Surgery. This role is vital in ensuring smooth patient interactions, managing appointments, and supporting our healthcare professionals in providing excellent care.
Responsibilities
Greet patients warmly upon arrival, ensuring a positive first impression, either via the telephone or at the Front Desk
Manage patient appointments efficiently using our clinical system - Emis Web. Maintain accurate medical records in compliance with NHS regulations. Assist patients with queries, providing exceptional customer service. Support clinical staff with administrative tasks as needed, using Emis Web & Docman. Ensure the reception area is tidy, welcoming, and well-organized. Process patient administration
Qualifications
Proven experience as a medical receptionist or patient service representative.
Strong knowledge of Emis Web & Docman
Familiarity with medical coding and administration Excellent communication and customer service skills Ability to handle sensitive and confidential information with discretion. Proficiency in Microsoft Office Suite. Prior experience in a clinical or healthcare setting is preferred.Only applicants who are already living locally and have the necessary qualifications and experience should apply.
Job Types: Part-time, Permanent
Pay: From 12.21 per hour
Expected hours: 24 - 30 per week
Benefits:
Bereavement leave Company events Company pension Employee discount Free flu jabs Health & wellbeing programme On-site parking Sick pay
Work Location: In person
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Job Detail
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Job IdJD4384637
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IndustryNot mentioned
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Total Positions1
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Job Type:Part Time
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Salary:Not mentioned
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Employment StatusPart Time
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Job LocationAlton, ENG, GB, United Kingdom
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EducationNot mentioned