Job Description

Job Overview

We are seeking a highly motivated, IT literate, forward thinking and quality aware individual to join our expanding GP surgery as a GP Receptionist (Patient Care Co-ordinator).

We are looking for 2 candidates to work one of the shifts below (these are the only hours/shifts available, the shifts are set as below and are non-negotiable due to the Surgery business hours).

Shifts available are:

Shift 1 - Monday 2pm to 6:30pm, Tuesday 2pm to 6:30pm, Wednesday 8am to 1pm & Friday 8am to 1pm. Totalling 19hrs per week.

Shift 2 - Tuesday 8am to 1pm & 2pm to 6:30pm, Thursday 8am to 1pm & 2pm to 6:30pm and Friday 8am to 1pm & 2pm to 6:30pm. Totalling 28.5hrs per week.

Please do not apply if you cannot work one of the shifts above.

A cover letter explaining how your skills would apply to the role would be supportive.

We are looking for an individual who can work in a

busy, demanding environment

and offer effective communication and assistance to our patients and entire practice team.

Duties

Greet and welcome patients in a warm and professional manner. Offer general assistance to the Practice Team and patients. Project a positive and friendly image to patients and other visitors, either in person or via the telephone & email. Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way. Undertake a variety of administrative duties to assist in the smooth running of the Practice. Facilitate effective communication between patients, managerial team and the clinical team.

Experience

Proven experience in a GP surgery or busy administrative role is preferred. Proficiency in Microsoft Office applications is preferred. Strong data entry skills with attention to detail. Excellent organisational abilities to manage multiple tasks effectively. Competent typing skills. Exceptional phone etiquette with strong communication skills. Ability to work independently as well as part of a team. A positive attitude and a willingness to learn new skills.

Overview of your organisation

We are a large, suburban practice in Cheylesmore, Coventry near to the City Centre.

We have 14,000 registered patients, we are also a training practice for GP's, Nurses and Physician Associates.

We have 6 GP's, 2 Clinical Pharmacists, 1 Paramedic Practitioner, 1 HCA and 1 Nurse Practitioner.

Job Types: Part-time, Permanent

Pay: 13.50 per hour

Benefits:

Company pension Employee discount On-site parking
Schedule:

Monday to Friday Weekend availability
Experience:

Administrative: 1 year (required)
Work Location: In person

Application deadline: 31/05/2025