Job Description

Our Medical Receptionists perform a varied range of duties in order to support the day to day operation of the Practice. As a Medical Receptionist, you will be the face and voice of our surgery.
Main duties of the job
Main Tasks
Maintaining a high standard of patient care, whether this be on the telephone, or via our online eConsult system.
Deal with patient enquires including registering patients, explaining surgery procedures and giving general advice relating to non-clinical issues.
Collect and record dispensing/private fees and provide receipts where applicable.
Making sure the reception desk is attended at all times.
Opening and closing premises when necessary.
Working as part of a wider administrative team
About us
Our team comprises of a brilliant and welcoming group of receptionists, administration staff, managers, doctors, nurses, healthcare assistants and a pharmacy team who are all here to help look after our patients in the local area.
Details
Date posted
20 January 2026
Pay scheme
Other
Salary
11.44 an hour
Contract
Permanent
Working pattern
Full-time
Reference number
M0044-26-0011
Job locations
Pendre Surgery
Clayton Road
Mold
Clwyd
CH7 1SS
Job description
Job responsibilities
Our Medical Receptionists perform a varied range of duties in order to support the day to day operation of the Practice. As a Medical Receptionist, you will be the face and voice of our surgery. There's a lot more to the role than just booking appointments. You will work closely with all our roles in the practice, GP's, managers, nurses, other clinical staff and of course the general public.
We are a practice with just under 11,000 patients. We are looking for someone to join us who is reliable, committed, enthusiastic, caring, who can work well under pressure and changing circumstances. You must be able to work as part of a team and act on your own initiative also. Main duties of the job
A Medical Receptionists duties and responsibilities include:
Operating Telecommunications System - the main function of this role is via the telephone booking patients onto triage and dealing with patient queries.
Deal with patient enquires including registering patients, explaining surgery procedures and giving general advice relating to non-clinical issues.
Collect and record dispensing/private fees and provide receipts where applicable.
Making sure the reception desk is attended at all times.
Opening and closing premises when necessary.
Working as part of a wider administrative team
ANY OTHER DUTIES APPROPRIATE TO THE POST AS DESIGNATED BY THE PARTNERS.
We reserve the right to recruit prior to the closing date. Job description
Job responsibilities
Our Medical Receptionists perform a varied range of duties in order to support the day to day operation of the Practice. As a Medical Receptionist, you will be the face and voice of our surgery. There's a lot more to the role than just booking appointments. You will work closely with all our roles in the practice, GP's, managers, nurses, other clinical staff and of course the general public.
We are a practice with just under 11,000 patients. We are looking for someone to join us who is reliable, committed, enthusiastic, caring, who can work well under pressure and changing circumstances. You must be able to work as part of a team and act on your own initiative also. Main duties of the job
A Medical Receptionists duties and responsibilities include:
Operating Telecommunications System - the main function of this role is via the telephone booking patients onto triage and dealing with patient queries.
Deal with patient enquires including registering patients, explaining surgery procedures and giving general advice relating to non-clinical issues.
Collect and record dispensing/private fees and provide receipts where applicable.
Making sure the reception desk is attended at all times.
Opening and closing premises when necessary.
Working as part of a wider administrative team
ANY OTHER DUTIES APPROPRIATE TO THE POST AS DESIGNATED BY THE PARTNERS.
We reserve the right to recruit prior to the closing date.
Person Specification
Experience
Essential

• Experience using computer based systems and customer service skills.

Desirable

• Previous GP or NHS experience.

Person Specification
Experience
Essential

• Experience using computer based systems and customer service skills.

Desirable

• Previous GP or NHS experience.

Skills Required