Job Description

Description

Receptionist - Part Time

Reading

We are looking for a Front of House Receptionist to work two days per week as part of a job-share team. The role is based in a corporate office in central Reading office, just minutes from the station.

As a reception team you will deliver an exemplary tenant service and visitor experience, understanding the importance of organising events and pop ups that help to create a community vibe in the building. You should be well presented with proven relevant experience and confident to take ownership of this busy and varied role.

Salary:

13,104 per annum (12.60 per hour)

Hours:

8.00am - 6.00pm Monday and Tuesday (20 hours per week)

Key Responsibilities

Reception responsibilities

Manage and take ownership of the reception area to ensure the ambiance reflects the clients' and tenants' expectations Meeting, greeting and registering all visitors to the building - following the appropriate sign-in processes Managing deliveries, including couriers and post Developing a local amenities information file, drawing on your knowledge of the local area General administration Producing weekly update reports

General management of the building

You will quickly establish yourself as 'the face of the building' and the go to person for questions / queries Work closely with the Building Manager - confidently reporting building issues and helping manage to resolution Manage contractors visiting the building to undertake regular maintenance, issuing keys as required and updating the progress / maintenance log Produce a weekly update report for key stakeholders

Tenant experience and community engagement

Work as a team to develop seasonal events for the tenants, to create a sense of community and aid enjoyment in the workplace - this could include freebies, discounts, pop ups, events to support charity initiatives Produce a monthly e-newsletter to update tenants on initiatives to encourage uptake and participation, ensuring content is always on brand Managing the social media accounts for the building, producing content that is engaging and relevant

Skills, Knowledge and Expertise

Proven experience in a front of house reception role and are ready for a new challenge Personable and proactive with a confident manner and able to deliver impeccable customer service Excellent written and verbal communication skills and able to confidently communicate with key stakeholders Competent Microsoft Office / PC / Canva / social media user and willing to learn in house systems and processes

Benefits

Contributory pension scheme / life assurance 24 / 7 access to a virtual GP for you and your family Wellbeing resources: digital gym, nutrition planning, wellbeing podcast Financial and legal information support Discounts and deals across multiple businesses Referral programme LAH training academy

About LAH Property Marketing

LAH Property Marketing provide property-savvy front-of-house reception, on-site marketing teams and lifestyle managers for commercial property schemes nationwide.



For all developers, agents and property managers who believe in the power of extraordinary people. Our bespoke marketing and people services create the right impression, because, every tenant and visitor matter.