Receptionist/ Reservation Agent Job in My Place Hotel

Receptionist/ Reservation Agent

London, ENG, GB, United Kingdom

Apply Now

Job Description

We are looking for an enthusiastic Receptionist/ Reservation agent to work in our hotel based in Earls Court, London.

Main duties will include the following:

- Checking guests in and out of the hotel

- Taking payments from guests

- Inputting new bookings into the hotel system and confirming them online

- Responding to customer enquiries and reviews in a quick and timely manner

- Dealing with in- house guest enquiries

- Maintaining the organistaion & cleanliness of the Front Desk at all times

- Filing

- Monitoring petty cash

Shifts will be a 3 day mixture of day (8am- 4pm) and evening shifts (4- 11.30pm) worked over the week and weekend.

Ideally the candidate will have some experience in hospitality / tourism, although this is not essential as training will be provided. Some experience in an administrative/ office environment required. The candidate will need to have strong customer service skills as well as the ability to use their own initiative. Excellent organisational skills, time-keeping and a smart appearance are imperative

Job Type: Full-time

Pay: 12.21 per hour

Work Location: In person