Job Description

Additional Information

Job Number

25146843

Job Category

Food and Beverage & Culinary

Location

The London EDITION, 10 Berners Street, London, England, United Kingdom, W1T 3NP

Schedule

Full Time

Located Remotely?

N

Position Type

Non-Management

Berners Tavern at The London EDITION is looking for its next Receptionist & Reservations Agent!


Would you like a job that gives you...

Food in shift - Meals on us! Late evening/Early morning taxi allowance up to 20 Discounted accommodation in over 9,000 hotels all over the world. Yes, 9,000! Discounted food & drink in all our restaurants and bars Discounts for your friends and family 5 breakfast when staying in most of our European hotels Specially curated discounts in thousands of shops 24-hour employee assistance helpline Wellness and mental health programmes Amazing staff parties 28 Holiday days (including bank holidays) Eye test vouchers and contributions towards glasses Instant employee recognition Employee of the month nominations with generous prizes Unlimited career opportunities (internationally and locally) Internal transfer and promotion opportunities In-house training and development team with a strong focus on career progression and personal growth ...and much more

We are looking for a friendly, warm and service-oriented Receptionist & Reservations Agent to join the team at the award-winning restaurant Berners Tavern in The London EDITION hotel.


This gastronomic gem under the direction of our Chef partner Jason Atherton boasts 140 covers, serving guests for breakfast, lunch and dinner. Berners Tavern is located in central London's Fitzrovia at The London EDITION and brings together, in a delicate balancing act, the integrity and character of a historic building with a simple, sophisticated design sensibility, creating a seamless blend of charisma and ease.


As Receptionist & Reservations Agent you will:

Be the face of the restaurant - the first and last impression the guest has of us! Welcome guests warmly and personally Give a fond farewell that encourages guests to return Ensure guests are seated correctly in the restaurant according to the floor plan Communicate any important guest information to the waiting team and management Work as part of a team Take responsibility for ensuring a seamless guest experience ...to name a few!

Our most successful Receptionist & Reservations Agent is someone who:

Understands the impact of their job in the overall guest experience Loves to meet new people Is a team player Takes pride in delivering sophisticated, personalised service Is a great communicator Has previous experience of using OpenTable or a similar reservations system (however this is not essential) Has fun while doing their job!

If this sounds like the perfect place for you, apply to be our next Receptionist & Reservations Agent today!

EDITION is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.


EDITION Hotels combine the visionary genius of boutique hotelier Ian Schrager, the service delivery of a world-class luxury hotel, and the global reach of Marriott International to create an entirely new experience in the world of hospitality. EDITION delivers the best of both worlds in a delicate balancing act - polish with personality, perfectionism with individualism, and comfort with charisma and charm. The brand targets sophisticated, knowledgeable consumers who understand quality, originality, design, and service excellence, but who want it without limitations - breaking the bounds of convention and demanding an attitude and a feeling wrapped in a package that showcases the exceptional.






But to create this magical experience, we need you. We are looking for outgoing, authentically amazing people who are looking for a place to work that inspires them, challenges them and makes them proud to come to work. A place where service comes from the heart, not from a handbook. A place that delivers a never-ending theatrical performance that continuously delights and enchants each and every one of our guests.


We invite you to join us today. In joining EDITION, you join a portfolio of brands with Marriott International.

Be

where you can do your best work,

begin

your purpose,

belong

to an amazing global team, and

become

the best version of you.