Job Description

Important:

If you have

applied in the past and were not shortlisted

, please

do not reapply

.

Join Our Friendly Team

Are you looking for a rewarding and fulfilling role in a busy yet supportive environment. Our GP surgery, serving around 15,000 patients, is thriving and expanding.

Position: GP Surgery Receptionist

Hours:

20-30 hours per week. Working days will vary and will be spread across Monday to Friday between 8 am and 6.30 pm. A rota will be shared one month in advance.

Key Responsibilities:

Process personal, telephone, and e-requests for appointments Answer incoming phone calls, transferring calls, or handling queries Scan documents, read code and manage patient records Handle patient inquiries with professionalism Process prescriptions efficiently Register new patients Summarise medical information Maintain and monitor the practice appointment system Additional duties as required
We use the EMIS Web system, so experience with it is a plus, but we will provide full training to the right candidate.

Why Join Us

We are proud winners of the

Staff Well-being Award

last year! Enjoy access to our

Wellness Room

, offering spa treatments fully paid for by the surgery. Benefit from regular

Pilates sessions

with a professional instructor, all part of our commitment to your well-being. Our staff enjoy a

stress-free working environment

, with a strong focus on maintaining a healthy work-life balance. Our surgery consistently receives

excellent feedback

from both

patients

and

NHS England

, reflecting our commitment to quality care and service.

Important Information:

Due to the high volume of applications we receive,

only shortlisted candidates will be contacted

. We are unable to provide feedback to candidates who are not shortlisted.
If you're organised, reliable, and ready to be part of a supportive, dynamic team, we'd love to hear from you!

Apply Now

Job Types: Part-time, Permanent

Pay: 12.30-12.80 per hour

Benefits:

Employee discount Store discount
Education:

GCSE or equivalent (required)
Experience:

Customer service: 7 years (required)
Work Location: In person