Job Description

At Sodexo, we are passionate about people and have our customers at the heart of everything we do. We currently have an opportunity for a Receptionist at Sellaness Lodge, Moss Bank to join our busy team.

Being the first face many will see, you\'ll be an important role model when it comes to what great customer service will look like. You\'ll have a polite and cheerful manner, creating memorable experiences for our clients and visitors.

A few things about you

You\'ll be super organised and help create a great customer experience

Previous experience in a customer facing role would be ideal, but if you have great people and IT skills, we\'d love to hear from you!

Sodexo embeds a strong safety culture in everything we do. There will be company procedures to follow, alongside our Health & Safety practices, so it is vital that you will champion this.

Role Responsibility

• Welcoming staff and visitors to the building
• Assigning rooms, allocating keys, and maintaining the relevant booking systems
• Complete Visitor inductions
• Ensuring customer requirements and expectations are met.
• Processing of Invoices/Sales through eProphIT system (training to be provided)
• Maintain the on-site Shop and serve customers when required.
• Maintain a tidy and professional reception area.
• Maintain Amenities Areas - to include cleaning as required.
• Perform any other administrative duties as assigned

The Ideal Candidate

• Previous experience as Receptionist or in similar role preferred.
• Excellent communication skills with a keen eye for attention to detail
• Positive approach to learning in role and identifying own training needs as appropriate
• Self-motivated and able to work on own initiative within a team environment
• Dealing with complaints whilst maintaining a professional outlook and positive attitude
• Committed to \'getting\' the job done without compromising service levels and professionalism
• Team player with a \'hands on\' approach for obtaining excellence in service delivery
• Ability to converse at all levels and adapt to environment effortlessly
• Proficient in use of IT platforms, Outlook, Word, Excel

A bit about us:

Why chooses Sodexo?

You don\'t just join Sodexo, you belong.

What do we mean when we say belong?

It\'s simple. You create a company where everyone is respected and feels that their ideas count. You take care of the quality of life of your people. You make your workplace inclusive, encouraging people to bring their whole self to work every day. That\'s our philosophy in a nutshell.

A career at Sodexo won\'t tie you down, it actively encourages your progress. The diverse range of roles we offer is truly infinite. Whatever your skills, experience or passion, you\'ll be encouraged and supported to have a fulfilling career.

We are committed to being an inclusive employer; we welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities.

Package Description

• 73.5 Hours per week, 3 weeks on 3 weeks off
• \xc2\xa311.63 per hour
• Accommodation whilst working on island and transportation to island is included

• Health and wellness support, Such as eyecare and 24hr GP
• Cycle to work scheme available post probation (3 months)
• Company pension scheme by Legal and General
• Employee assistance program with counselling and life advice supports
• Family leave options
• Full protective uniform supplied
• Training, development, and progression opportunities
• Refer a friend scheme
• Online Recognition Scheme and 100\'s of discounted online/High Street retailers (Reward Hub)

About the Company

About Sodexo

At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

• We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Working Parents, Sodexo Disability, So together, generations and origins. We have also launched Be Heard which is an employee network designed to bring black colleagues together (virtually) to bring about positive change.
• We\'re a Disability Confident Leader employer. We\'re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.
• We\'re a \'ban the box\' employer, which means we don\'t ask people to disclose their convictions unless the role needs a security check.
• We recognise the potential of people with convictions in the job market. Helping those with a criminal history securing employment is not only critically important for the individuals themselves but can also be hugely beneficial for wider society. Offering second chances can be an effective investment in local communities and a great solution for local skills and labour market needs.

Click to read more about what we do to promote an inclusive culture.

Sodexo