Job Description

We are looking for a receptionist to join our friendly and busy Ophthalmology department.



You will be the first point of contact for our patients and will provide a crucial role in providing excellent customer care service.



The ideal candidate will be organised, efficient and have excellent and strong communication skills and will be able to work well within a team.



To be the first point of contact for our patients arriving for appointments or for surgery.



Booking emergency appointments



Processing emergency referrals



Scanning documents



Processing emails



Answering the telephone



Caching up clinics daily



At UHSussex, diversity is our strength, and we want you to feel included to help us always put the Patient First. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of Staff Networks to help break down barriers, and can offer a buddy to help new members settle in. We're proud to be a Disability Confident Employer (Level 2) and a Veteran Aware Trust.



We treat our patients and staff with the same compassion and empathy we expect for ourselves. We're here for them when they need us, and we go above and beyond to meet their needs. This can be seen in our Wellbeing Programme for staff which is extensive and designed to support you when you need it, including where possible, flexible working to support work life balance - because we know that to look after others we must first look after ourselves.



As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do.



We look forward to receiving your application and the start of your journey with UHSussex.

Candidate Information Pack:

https://www.uhsussex.nhs.uk/resources/candidate-information-pack/



To be the first point of contact for our patients arriving for appointments or for surgery.



Booking emergency appointments



Processing emergency referrals



Scanning documents



Processing emails



Answering the telephone



Caching up clinics daily