Job Description

FULL TIME RECEPTIONIST

FOR FIRM OF ACCOUNTANTS BASED IN SHIRLEY, SOLIHULL

Job Summary

We are seeking a professional and friendly Front Desk Receptionist/Administrator to be the first point of contact for our clients and visitors. The ideal candidate will possess excellent organisational skills, a strong command of administrative tasks, and a welcoming phone etiquette. This role is essential in ensuring the smooth operation of our front desk and providing exceptional customer service.

Duties

Greet clients and visitors warmly, ensuring a positive first impression. Manage incoming calls, directing them to the appropriate personnel while maintaining professional phone etiquette. Perform AML/ID checks accurately, ensuring all information is up-to-date in our systems. Prepare Letters of Engagement for new and existing clients. Copy typing. Invoicing. Assist with clerical duties such as filing, photocopying, and scanning documents as required. Take card payments via telephone/in person. Order/monitor stationery supplies. Frank post Organise CPD training for staff. Maintain an organised front desk area, ensuring it is tidy and presentable at all times. Support office operations by coordinating with other departments as necessary.

Requirements

Proven experience in an administrative or receptionist role is preferred. Proficient in using Outlook. Strong data entry skills with attention to detail. Excellent organisational abilities to manage multiple tasks efficiently. Effective communication skills, both verbal and written. Ability to work independently while also being a team player. Competence in typing with a good speed and accuracy level.

Hours

Mon - Thurs 9.00am - 5pm

Fri 9.00am - 4.30pm

Salary

- Dependent upon experience

Job Types: Full-time, Permanent

Pay: From 23,500.00 per year

Benefits:

Company pension On-site parking
Language:

English (preferred)
Work Location: In person

Reference ID: Receptionist