Job Description

BLOSSOMFIELD ROSE CARE HOME part of the MACC CARE GROUP is looking for a receptionist to join our friendly and dedicated team. BLOSSOMFIELD ROSE is a 80-bed state-of-the-art care home offering a range of luxury facilities and living spaces designed specifically around care and comfort.

MACC CARE is a growing organisation dedicated to making each home EXCEPTIONAL with BEAUTIFUL interiors and utilising INNOVATIVE technologies. PASSIONATE and COMMITTED to providing a home-from-home for those no-longer able to manage daily life without regular care or nursing assistance. We pride ourselves on providing our residents with the highest standards of care and services by employing the best people who share our core values that encompass LOVE, CARING and COMPASSION

WHO ARE WE LOOKING FOR?

Someone with:

With experience as a receptionist in care environment

Good literacy and numeracy skills

Knowledge/Experience of MS Word, MS Excel and MS Outlook

Professional telephone manner

Excellent communication skills both verbal and written

Enthusiastic can-do attitude and friendly personality

Efficient, organised and well presented

Excellent Customer Service

Dedicated and efficient with an ability to handle a varied workload

WHAT WILL YOUR ROLE INCLUDE?

To respond to customer enquiries in a friendly and effective manner, making sure electronic records are maintained.

To show visitors around the care home in absence of the Care Manager/Team leader.

Maintain accurate and complete records for residents and staff members confidentially in line with the company's policies and procedures.

Dealing with telephone calls effectively from Doctors, Social Workers, Residents Family members and Professionals.

Covering for the Administrator whilst on annual leave

Communicating with residents/visitors in a friendly and appropriate manner

Provide administration support to the Home Manager and any other duties required.

WHAT WE WILL OFFER YOU:

A starting salary with the opportunity to increase this through training and development

Comprehensive induction and on-going training and development

DBS fee refunded*

Paid time for mandatory training*

Contributory pension scheme*

Annual leave pro rata

Funded training opportunities*

Free on-site car parking

Staff shower and changing facilities

Staff rest room & food storage/preparation facilities

*Terms Apply

Job Types: Full-time, Permanent

Pay: 12.37 per hour

Benefits:

Company events Company pension Free parking On-site parking
Work Location: In person