We are looking to recruit an experienced and friendly front of house receptionist to work part time in an office building in central Southampton. You'll be efficient at managing visitors and following sign in processes; enjoy managing building and facilities issues and being the 'go to' person in the building.
The role will also include responsibility for planning and managing seasonal pop ups for those working in the building - so if you are creative and enthusiastic about reaching out to the local business community - this could be the role for you.
Hours and salary
Hours: Monday - Wednesday 8.30am - 5.00pm
Salary: 16,707 pa
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Key Responsibilities
Reception /building responsibilities
Provide a warm meet and greet service to all visitors to the building using a sign in portal
Take ownership of the breakout / business hub area adjacent to reception ensuring it remains tidy and stocks replenished
Efficiently manage deliveries, including couriers and post
Support the offsite Property Management Company by ensuring any building issues are reported and managed to resolution. This will include managing maintenance contractors visiting the building / managing and allocating keys / assisting with alarm and building checks
Proactively manage the car parking barrier system
Develop a good understanding of the local area and update a local amenities information file - becoming the 'expert' in terms of local knowledge
Produce a weekly report for key stakeholders
Prepare for viewings by ensuring the business lounge area looks pristine and ensure a hospitable welcome to potential occupiers
Tenant engagement
Work collaboratively with your job share to develop and introduce seasonal events and pop ups for the tenants, to create a sense of community and aid enjoyment in the workplace (as and when required)
Produce a monthly e-newsletter for tenants to communicate activities and drive participation
Manage the buildings social media accounts, ensuring content is brand specific and signed off
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Skills, Knowledge and Expertise
Personable and proactive with a confident manner and able to deliver impeccable customer service.
Self-motivated and willing to take on additional activities as part of the reception role
Excellent written and oral communication skills
Tech savvy - PC competent with knowledge of social media, willing to learn new software apps
Enjoy working independently as part of the reception job share
Previous experience in a premium, corporate front of house reception role or customer service, marketing, or sales environment.
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Benefits
Company pension
Referral programme
Wellness scheme, including a 24-hour confidential helpline
Company events###
About LAH Property Marketing
LAH Property Marketing provide property-savvy front-of-house reception, on-site marketing teams and lifestyle managers for commercial property schemes nationwide.
For all developers, agents and property managers who believe in the power of extraordinary people. Our bespoke marketing and people services create the right impression, because, every tenant and visitor matter.
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