Job Description

Job Overview

My client is a leading and expanding law firm with multiple offices spanning the South.

A fantastic opportunity has arisen for an experienced Receptionist to join the team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service whilst managing various administrative tasks. This role requires strong organisational skills, attention to detail, and the ability to multitask in a fast-paced environment.

Duties

To consistently provide clients with an excellent and professional service, via all channels of communication; phone, email and in-person

To greet every clients with a warm and friendly manner and to clearly communicate our services, processes, and procedures

To respond to telephone calls within a timely manner in line with business expectations and goals and consistently provide an excellent standard of service to all clients and colleagues

To ensure the reception area, desks, waiting rooms and meeting rooms are maintained to a good standard

To action all reception admin duties to an excellent standard

To take client payments by telephone and in person ensuring accuracy

To observe confidentiality in all matters both internal and external and ensure compliance with GDPR

To receive and check documentation and ID inline with regulations

To receive and sort incoming post and DX post promptly

To maintain stationery stock for the office and place order requests as required

To carry out all employee Health & Safety responsibilities

To carry out other duties reasonably requested within the remit of the role by your line manager or Partners

To undertake all necessary training appropriate for the job role and assist in the training of others as and when required

Person Specification/Skills

Professional and friendly personality

Strong communication skills

Demonstrated ability to multi-task, prioritise and make sound decisions

Experience working with IT systems such as Excel, Outlook and experience with case management system is desired, but not essential

Ability to deal with office health and safety matters

To have a flexible approach to work and drive own personal development

Professional image for customer facing role

Salary and Benefits

:

Competitive salary

25 days annual leave + all UK bank holidays (Pro-Rata if part-time)

Birthday leave

SimplyHealth Membership

Pension scheme 4% matched & Life Insurance

Discounted legal fees

Free parking

If you possess the necessary skills and are eager to contribute to a dynamic team environment, we encourage you to apply for this exciting opportunity as a Receptionist for immediate consideration -

Interviews are currently being arranged

Job Type: Full-time

Pay: Up to 25,000.00 per year

Work Location: In person